IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO, US that focuses on relocation, outplacement, and leadership development solutions. We are building a better world by empowering people to find and grow great careers.

As employees transition in, within, and out of a company, IMPACT Group is by their side providing one-on-one coaching, innovative technology, and personalized job search or career development programs to help them find the best career path for them. We are on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of providing the highest quality of services available to transitioning employees and their families.

We have an opening for a remote, contract career coach based in Quebec City, Canada to support our Relocation and Outplacement solutions. Our coaches assist them with job search strategies to help them find new employment/career opportunities after a reduction in the workforce. For relocations, we support employees and their spouses/families as they acclimate to new cities, and assist spouses/partners with finding employment/career opportunities in the new area.

The Coach works in a 1:1 capacity with employees of our client companies who are relocating by using IMPACT Group's technology and coaching methodology. The coach also supports the spouse or partner of the relocating employee with 1:1 job search and integration support. This is a part-time, contract, and working from home/remote position, approximately 10-15 hours per month.

Advises and coaches career development, transition issues and career options, including career continuation for expats. Coaches on CV/résumé writing, effective marketing techniques, interviewing and negotiating. Monitors progress of employees, consults with them on specific subjects to improve their job search skills and knowledge and deals with personal issues that are affecting their careers.

At least 5-7 years experience coaching others in job search.

Experience with resume/CV development, interview preparation, career exploration, LinkedIn profiles, networking, negotiation, and other aspects of job search coaching. Demonstrated expertise in facilitation, integration, and business coaching. Very strong verbal / written communication skills (bilingual--English & French required, additional third language proficiency highly desirable).

Experience supporting/training clients in cultural awareness/differences and integrating into current countries. Ability to engage and foster positive relationships with program participants/clients. High-speed internet connection on a personal computer; headset with a microphone will be required (remote work).

Bachelor's degree in a discipline involving the study of human behavior, business or related field preferred. Coaching certificate or training.



Has personally relocated to a different country/Expat or Repat to Canada preferred.

Fluently speaks both languages: (English/French required). Additional language proficiency is highly preferred as well.) Please submit your resume in English. IMPACT Group is the leading provider of career-life transition services serving more than 150 Fortune 500 companies worldwide and ranked #1 for customer satisfaction for 15+ years.

Applicant Data

Disclosure & Privacy Notice (GDPR + CPRA) This Applicant Data Disclosure & Privacy Notice ("Notice") explains how IMPACT Group ("Company," "we," "our," or "us") collects, uses, shares, retains, and protects personal data in connection with our recruiting and hiring process, including when you apply for a job through our applicant tracking system ("ATS").

Phone: + 1 (phone hidden) GDPR Data Controller For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, IMPACT Group is the data controller of your personal data. For California residents, IMPACT Group is a "business" as defined under the California Privacy Rights Act ("CPRA").

- Categories of Personal Data We Collect We may collect the following categories of personal data from you, depending on the role and recruitment stage: Name, email address, phone number Online identifiers (e.g., Certifications, languages, skills, portfolio, writing samples Sensitive Personal Information (Only When Permitted/Required) We may collect limited sensitive personal data only where permitted by law and/or relevant to the hiring process, such as: Disability or accommodation needs Work authorization/immigration status (as required) Diversity/equal opportunity data (optional, where applicable) We do not use sensitive personal information to infer characteristics about you for unrelated purposes. Technical & Usage Data (ATS and Website) Log data, browser type, operating system Interaction data within our career site/ATS 3) Sources of Personal Data ATS, assessments) 4) Purposes for Using Personal Data We use your personal data to: Verify information provided (e.g., Comply with legal obligations, including employment and recordkeeping laws 5) Legal Bases for Processing (GDPR) If you are located in the EEA/UK/Switzerland, we process your personal data under one or more of these legal bases: Contract / Pre-contractual Steps: to take steps at your request prior to entering an employment contract Legal Obligation: to comply with employment, tax, immigration, and equal opportunity laws keeping you in a talent pool, diversity data where required) 6) CPRA Notice at Collection (California Applicants) If you are a California resident,



the CPRA requires that we disclose the categories of personal information collected and the purposes for which it is used. Security and fraud prevention Legal compliance We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising (as defined by the CPRA).
- How We Disclose/Share Personal Data Internal legal, IT, finance, and security staff (as needed) Applicant Tracking System provider Video conferencing platforms These parties are required to use personal data only to provide services to us and to protect it appropriately. Legal and Compliance Disclosures – We may disclose data if required to comply with law, regulation, legal process, or government requests, or to protect rights and safety.

Corporate

Transactions – If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to confidentiality protections. We do not make hiring decisions based solely on automated decision-making that produces legal or similarly significant effects. If we use automated tools to assist with recruiting (for example, to help sort applications), they are used with human review and appropriate safeguards.

- Data Retention We retain applicant data only as long as reasonably necessary for recruiting and legal compliance.

Hired candidates: data may be transferred into personnel files and retained per employment record retention rules Retention may vary by jurisdiction and legal requirements.

- International Transfers (GDPR) Where required under GDPR, we use appropriate safeguards such as: You may request more information about these safeguards by contacting us. Access your personal data Correct inaccurate or incomplete personal data Data portability (where applicable) Lodge a complaint with your local supervisory authority CPRA Rights (California Residents) Know what personal information we collect, use, and disclose Access specific pieces of personal information Delete personal information (subject to exceptions) Correct inaccurate personal information Limit the use and disclosure of sensitive personal information (where applicable) We use reasonable administrative, technical, and organizational safeguards designed to protect applicant data, such as access controls, encryption (where appropriate), and vendor security requirements. No system can be guaranteed 100% secure, but we work to protect your personal data against unauthorized access, loss, misuse, or alteration.
- Equal Opportunity and Optional Demographic Data gender, race/ethnicity, disability status) to support equal employment opportunity reporting and diversity initiatives.
- Children's Privacy Our recruiting process is not intended for children under 16, and we do not knowingly collect personal data from children through our ATS. If we make material changes, we will post the updated Notice with a revised effective date.

📌 Bilingual (English/French) Career & Integration Coach-(part-time, contract)-Quebec, Canada
🏢 IMPACT Group
📍 Mississauga