Branch Banking Customer Experience Associate (Winnipeg)

Branch Banking Customer Experience Associate (Winnipeg)

09 Nov
|
TD
|
Winnipeg

09 Nov

TD

Winnipeg

Strengthen branch customer experiences in Winnipeg through thoughtful banking guidance, accurate administration, and effective issue resolution at TD.

This Personal Banking Associate position serves as a frontline contact within TD's Personal and Commercial Banking business. You will identify customer needs, exercise judgement with confidential matters, and connect customers with suitable solutions. The role combines customer service, digital education, transaction support, and process accuracy.

Key Responsibilities

- Understand needs and exercise judgement in confidential matters
- Connect customers with suitable staff and internal partners
- Educate customers on mobile, ATM, and online banking
- Assist frontline staff with scheduled transactions




- Ensure documentation reflects business intentions and regulations

Requirements:
- High School diploma and/or one-plus years relevant experience
- Solid administration, planning, and organizational skills
- Ability to manage changing priorities and multiple tasks
- Proficiency with Microsoft Office, branch software, and internet
- Investment Funds Canada or equivalent within 90 days

Apply customer service, sound judgement, and banking process knowledge while supporting TD's Winnipeg branch operations.

📌 Branch Banking Customer Experience Associate (Winnipeg)
🏢 TD
📍 Winnipeg

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