Description Responsibilities - ProvidesacomprehensiverangeofI&ITbusinessanalysisservicesforclientswithdiversebusinessandtechnologicalneeds.;

- Interactswiththebusinessstakeholdersandsubjectmatterexpertsinordertounderstandtheirrequirementsthroughgathering,documenting,andanalyzingbusinessneedsandrequirements.
- Preparesandadvisesonbusinessanalysispolicies,processes,bestpracticesandstandardstopromoteacomprehensiveandconsistentbusinessanalysispracticewithintheorganization. GeneralSkills - Leadsandconductsbusinessanalysisinordertoassessclient’sbusinessproblems/opportunitiesanddocumentsthebusinessrequirementsinsuchawaythatI&ITsolutionscanbedetermined.;
- Appliesre-engineeringconceptstopromotebusinessimprovementsthroughalternativeandcosteffectiveservicedeliveryapproaches.
- Leadsandconductsbusinessanalysisatvaryinglevelsofdetailappropriatetotheprojectandphasesofproject,aligningwithOPSUnifiedProjectManagementMethodology,EnterpriseArchitectureandGatingProcess,andOPSStandar - Developsstrategies,preparesbusinesscasesandcost-benefitanalysis,andconductsfeasibilitystudiesforbusinessI&ITinitiatives.;
- DevelopssoundprocessesforrequirementsgatheringincludingbutnotlimitedtoJADsessions,interviews,mockups,etc.
- Conductsbusinessmodeling;usecasemodeling;conceptualandlogicaldatamodeling;processanddataflowmodeling;usecasesurveys;businessrulesdefinitionandnon-functionalrequirementsdefinitionsforassignedprojects.
- Monitorsprogress,resolvesproblemsandreportsregularlytoI&ITmanagementandstakeholders.;
- Developsperformancemeasuresandtraceabilitymatricesforbusinessanalysisevaluationandconductsfollow-up.

Experience - Developingstrategies,preparingbusinesscasesandcost-benefitanalysis.





- Conductingrequirementsgathering,developingdocumentation,includingpresentationsandbriefingnotesandconductingstakeholderengagement.
- IntheuseofComputerAidedSoftwareEngineering(CASE)toolstodocumentconceptualrequirementsandscope.
- AwarenessofemergingI&ITtrendsandtechnologies.;
- Excellentanalytical,problem-solvinganddecision-makingskills;verbalandwrittencommunicationskills;interpersonalandnegotiationskills.
- Ateamplayerwithatrackrecordformeetingdeadlines. DesirableSkills - Experienceintheuseofinformationretrievalpackages.
- KnowledgeandunderstandingofInformationManagementprinciples,concepts,policiesandpractices.
- Abilitytotranslatebusinessanddatarequirementsintospecificationssufficientfordesigningappropriatetechnologysolutions.
- Experiencewithawiderangeofmethods,toolsandtechniquesforbusinessanalysissuchas:businessfunctionalmodelling,businesseventmodelling,businessprocessmapping.
- Experienceinstructured,objectorientedandagilemethodologiesforuserrequirements.
- Experiencedevelopingperformancemeasuresforbusinessanalysisevaluationandsubsequentfollow-up.
- KnowledgeandunderstandingofAccessibilityforOntarianswithDisabilityAct(AODA)andrelatedregulationsandstandards.





Experience Requirements Price 30% BusinessRequirementsGathering/Documentation - 10+yearsexperienceinabusinessanalystcapacity,withdemonstratedworkoutlinedclearly - Experienceconductingrequirementsgatheringanddevelopingdocumentation - Demonstratedexperiencewithdevelopingbusinessstrategies,businessprocessre-engineering - Demonstratedexperiencewithbusinesscasedevelopment,cost-benefitanalysisandfeasibilitystudiesinacomplexprojectenvironment - Experiencewithawiderangeofmethods,toolsandtechniquesforbusinessanalysissuchas,butnotlimitedto:businessfunctionalmodelling,businesseventmodelling,businessprocessmapping 20% TechnicalExperience - DemonstratedExperiencewithGUI,userinterfacedesignandmockups.(e.g.Balsamiq) - DemonstratedExperiencewithJointApplicationdevelopment(JAD),UnifiedModellinglanguage(UML),andComputerAidedSoftwareEngineering(CASE)tools.

- DemonstratedexperiencewithDocumentManagementsystemand/orCustomerRelationshipManagementSystem(CRM) - Exposuretoworkingwithdiversebusinessenvironmentsandenterprisewidesystems. 20% SystemFunctionalRequirements - Abilitytoworkwithbusinessanddevelopmentteamstodocumentsystemrequirements.
- DemonstratedexperiencewithcreatingBusinessCases,ScreenDesign/UserInterface,BusinessProcessModels,PrivacyImpactAssessmentandThreatRiskAssessments,andLogicalarchitectureartifacts,amongotherdeliverables.
- DemonstratedexperiencewithBusinessArchitecture. 20% CommunicationSkills - Demonstratedexperienceinsolvingproblemsanalytically,andmakingsounddecisionsbasedon.
- Experienceinnegotiatingusingbothverbalandwrittencommunicationskillsandshouldhaveworkedinateambasedenvironmentwithaprovenrecordofmeetingdeadlines. 10% Supplier Comments Closing Date/Time 2026-11-10, 1:30 p.m. 5 days Onsite Max no of submission- 1(one) Must haves:
- 10+ years experience in a business analyst capacity, with demonstrated work outlined clearly

📌 Business AnalystCentral Agencies Cluster (Toronto)
🏢 Softline Technology
📍 Toronto