Description

Do Not Re-Post | Confidential

Submit candidates under their legal name and use only Client template

PLEASE SUBMIT CVS IN FG WITH COMPLETE HOME ADDRESS

Role Name

Data & Triage Analyst

Location

Montreal

Start date

2026-12-03

Background check MANDATORY

GTD ID

1WTPUX

Due to additional onboarding requirements, a meet and greet is required for all new hires.

Candidates must be willing to go to the closest Client, Client, or onsite location as indicated by project team to meet with a Client team member prior starting their assignment. If the candidate is not local, travel covered by Client. If travel is involved and after selection the candidate declines the offer, costs will be paid by vendor and not Client.

POSITION DESCRIPTION EndofLife EOL Certification Data Triage Analyst

We are a leading global financial services firm providing a wide range of investment banking securities investment management and wealth management services

Technology works as a strategic partner with us business units and the worlds leading technology companies to redefine how we do business in ever more global complex and dynamic financial markets Wes sizeable investment in technology results in quantitative trading systems cuttingedge modelling and simulation software comprehensive risk and security systems and robust client relationship capabilities plus the worldwide infrastructure that forms the backbone of these systems and tools Our insights our applications and infrastructure give a competitive edge to clients businesses and to our own With offices across the globe including NY Montreal London Hong Kong Mumbai and Glasgow the EOL Certification Triage function is responsible for accurately capturing managing and remediating the Firms hardware and software endoflife technology assets This Montreal based role sits within the within EDC Asset Management department in Enterprise Tech Services division

As a market leader the talent and passion of our people is critical to our success Together we share a common set of values rooted in integrity excellence and strong team ethic We can provide a superior foundation for building a professional career a place for people to learn to achieve and grow A philosophy that balances personal lifestyles perspectives and needs is an important part of our culture

ROLE OVERVIEW The EOL Certification Triage Analyst will support the endtoend Technology EndofLife EOL Certification and Triage process The role combines Python and data automation certification operations ServiceNow EOL knowledge and strong stakeholder engagement The individual will be responsible for running and enhancing the Pythonbased process used to generate Excel certification templates for asset owners while providing training guidance and ongoing support to asset owners throughout the EOL Certification process The candidate will be responsible for delivery of

Key Responsibilities Hardware and Software EOL Certification

Support the endtoend execution of Hardware and Software EOL Certification activities

Act as a key point of contact for asset owners providing guidance on certification requirements and the overall EOL process

Develop and deliver training to asset owners and other EOL stakeholders

Respond to questions and troubleshoot issues related to Excel certification templates ServiceNow EOL functionality and EOL processes

Work with relevant teams to investigate and resolve certification and dataquality issues

Maintain technical process and training documentation

Run maintain and enhance Python scripts used to generate Excel templates for EOL Software Certification

Validate certification populations troubleshoot script and data issues and ensure accurate Excel outputs

Analyse and reconcile EOL datasets using Python and Excel

Identify and implement opportunities to use Python automation and AI to improve certification activities data validation and analysis and reduce manual effort

Key Responsibilities Hardware and Software EOL Triage

Identify hardware or software package instances and mapping these against Technology Asset Inventory TAI system ownership or confirmed SubAsset Type categories within our CMDB Service Now

Collaborating with the TAI owners to validate the hardware which the software is installed

Resolve rejections of hardware or software TAI ownership or rejections of EndofLife dates

Resolve 3rd party vendor dates which appear incorrect for mapped hardware or software

Create presentations and reports based on recommendations and findings

Work with executives and other business leaders across all regions to identify opportunities for improvement

Periodic Management Reporting on the progress to key global stakeholders

Education Awareness as needed about hardware or software end of life attributes

Collaborate with team members to collect and analyze data

JOB LEVEL

Consultant

LOCATION

CanadaMontreal

SHIFT START TIME

Montreal standard working hours

PREFERRED QUALIFICATIONS EXPERIENCE

Bachelor degree

Level 4

REQUIRED SKILLS

Advanced Excel and dataanalysis skills

Experience working with and reconciling large datasets

Strong communication and stakeholdermanagement skills

Ability to develop and deliver training and explain technical or process requirements clearly

Strong analytical troubleshooting and problemsolving skills

Ability to independently manage recurring operational processes with a high degree of accuracy

PREFERRED SKILLS





Handson Python experience including maintaining and troubleshooting existing scripts

Experience with ServiceNow andor CMDB

IT Asset Management Technology Asset Management or EOLlifecycle management experience

Experience supporting certification attestation risk or governance processes

Power BIreporting experience

Experience applying AI and automation to dataintensive operational processes

CANDIDATE PROFILE

We are looking for a versatile technology and data analyst who can operate across both EOL Certification and Triage The successful candidate should be comfortable analysing complex datasets investigating and resolving EOL issues supporting ServiceNowbased processes and working directly with asset owners to deliver training explain EOL requirements answer questions and resolve issues The candidate should also bring an automation and continuousimprovement mindset identifying opportunities to simplify manual activities and apply technologies such as Python and AI where appropriate

Current Location: (City, State & Zip Code):

Home location

Relocate

XX

CTH After 3 Months

Travelling Availability

Availability to Start

Phone/Mobile Number

Skype ID

Email Address

Visa Type

Visa Expiration Date

In process of getting a green card?:

Hiring Status

Are you working directly with the contractor's visa holder:

If not indicate # of layers and name of the company:

Indicate if the Candidate has worked in CG before and project details along with manager's name:

Ex-Client Employee:

LinkedIn Account: (MANDATORY)

Time slots for an interview (consider 3 to 5 days of availability for faster coordination):

Contractor approved to share its resume to client:

Skills summary

Resumes will be rejected for the following reasons:

- Different format
- Missing details in comments section

-Missing text box in the header

-Photo ID included containing personal information other than legal name and photo

Only Candidates accepted with Closed Work permit , Open Work permit, Permanent Resident(PR), or Canadian Citizen(CC)

External Resource Manager (ERM) | SubCo Staffing Center

Client North America | Guatemala

Enable Skills-Based Hiring

No

Named Non-Competitive Contractor Additional Details

- Global Grade : C
- Named Non-Competitive Contractor : No
- Work from home possibility : No
- Global Role Family : 60242 (P) Data Management
- Global Technical Skills Family : 6341 (T) Data Science and Analytics
- Local Role Name : Data & Triage Analyst
- Local Skills : All Channel
- Languages Required: : XX

📌 CAN | Data Analyst_ (Mississauga)
🏢 Cynet Systems
📍 Mississauga