Right at Home Newcastle Toronto provides in-home care to older people across Western Lake Macquarie, and we are looking for a Care Partner to join us full time.

The Care

Partner, also called a Care Coordinator, is the person a client deals with most. Your week is a mix of time in the office and time out on the road visiting people at home. Support at Home is still new, and for a lot of older people and their families it is confusing.

Building care plans with clients and their families, and reviewing them as things change Being the point of contact for families, referrers and our care workers Keeping records up to date and making sure billing lines up with the care plan Supporting and mentoring our care workers Occasionally stepping in to cover a care shift when the roster needs it We are a locally owned and operated office. This is a full time role, 38 hours a week. A current National Police Check A current driver's licence and your own dependable car, comprehensively insured A real interest in aged care and in helping people stay in their own homes Knowledge of the aged care and community care sector, including the Aged Care Quality Standards, the Code of Conduct for Aged Care, and the rights of the people in our care The ability to assess, plan,



arrange and review care and services for clients at home Confidence talking with clients and their families, and with GPs, allied health and our own care team A clear sense of how the Registered Nurse, Enrolled Nurse, personal care worker and companion care worker roles fit together A solid grasp of keeping clients, yourself and others secure, including emergency procedures and work health and safety Confidence using Microsoft Office and CRM or rostering systems Willingness to lead by example with our care workers and pitch in across the team Certificate III in Individual Support (Ageing or Disability), or an equivalent care qualification Experience in aged care or home care Familiarity with the Support at Home program, including budgets, quarterly funding and care management Experience carrying out non-clinical assessments and writing care plans A higher qualification in aged care, community services or management Additional training in dementia care Experience supporting care transitions, such as hospital discharge planning Knowledge of funding streams, quality standards and audits Experience supervising or mentoring care workers Patience and warmth with older people and their families, including in the harder conversations

📌 Care Coordinator (Care Partner) (Toronto)
🏢 Right at Home
📍 Toronto