Flossed Out | Part-Time & Full-Time Opportunities

Position Overview

Flossed Out is seeking enthusiastic, friendly, and dependable individuals to join our team as Cashier / Customer Service/ Retail Support Associates!

As a valued member of our team, you will play an essential role in creating a welcoming, engaging, and memorable shopping experience for every customer. Your responsibilities will include assisting customers, processing transactions, demonstrating products, stocking the store, and maintaining an organized and visually appealing retail environment.

We are looking for individuals who thrive in a fast-paced, energetic atmosphere, enjoy interacting with customers of all ages, and take pride in delivering exceptional customer service.

Employment Opportunities: Both part-time and full-time positions are available. Please note that scheduled hours may fluctuate based on seasonal demands, holiday periods, and operational requirements.

Key Responsibilities

- Exceptional Customer Service: Warmly greet customers, identify their needs, answer inquiries, and provide friendly, attentive, and professional assistance throughout their shopping experience.
- Cash Handling & Transactions: Accurately process purchases, handle cash and electronic payments, operate point-of-sale (POS) systems, and maintain accuracy when completing transactions.
- Product Knowledge & Demonstrations: Develop a strong understanding of our merchandise, confidently explain product features, and provide engaging demonstrations to enhance customer interest and satisfaction.
- Sales & Recommendations: Actively support sales by offering personalized product recommendations, suggesting complementary merchandise,



and identifying appropriate upselling opportunities.
- Merchandising & Store Presentation: Assist with stocking shelves, replenishing inventory, organizing merchandise, and maintaining attractive product displays.
- Store Cleanliness & Organization: Maintain a clean, safe, organized, and welcoming environment, including checkout counters, product displays, and customer-facing areas.
- Teamwork & Collaboration: Communicate effectively with colleagues, assist with daily operations, and contribute to a positive, supportive, and productive workplace.
- Adaptability & Efficiency: Demonstrate the ability to multitask, prioritize responsibilities, and remain skilled and attentive during busy periods.
- Customer Engagement: Create a fun, interactive, and enjoyable shopping atmosphere, particularly when assisting families and younger customers.

Qualifications & Requirements

Required Qualifications:

- Strong interpersonal and communication skills with a genuine passion for customer service.
- Previous cashier or retail customer service experience.
- Basic mathematical proficiency and the ability to accurately handle financial transactions.
- Strong organizational, time-management, and multitasking abilities.
- Ability to work efficiently and maintain a positive attitude in a fast-paced retail workplace.




- Proficiency in English to effectively communicate with customers, answer product inquiries, and complete transactions.
- Dependability, punctuality, professionalism, strong initiative, being an active subordinate, and a strong work ethic.
- Willingness to learn about new products, participate in demonstrations, and support daily store operations.
- Ability to work independently while contributing positively to a team workplace.

Preferred Qualifications:

- Previous experience working with children or in a family-oriented retail environment.
- Experience demonstrating products or engaging customers through interactive sales techniques.
- Familiarity with POS systems, retail merchandising, and inventory management.
- Flexibility to work evenings, weekends, holidays, and other peak shopping periods.

What We're Looking For At Flossed Out, we believe that exceptional customer service goes beyond simply completing a transaction. We want every customer to leave our store feeling welcomed, appreciated, and excited about their experience.

Our ideal candidate is outgoing, approachable, motivated, and comfortable interacting with customers of all ages. Whether you're helping someone discover a unique product, demonstrating a fun recent item, or assisting a family with their purchases, your enthusiasm and attention to detail will help make every visit memorable.

If you're passionate about retail, enjoy working with people, and love creating positive customer experiences, we'd love to hear from you!

Pay: $19.00 per hour

Benefits

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Work Location: In person

📌 Cashier/Customer Service/ Retail Support (Thunder Bay)
🏢 Flossed Out
📍 Thunder Bay