QUALIFICATIONS: Education: ~ Grade 12 minimum Background: Minimum of three years' related experience, preferably in the health care industry Secretarial skills and experience with office procedures required

- Knowledge of business equipment and computer applications, such as MS Office, data entry, etc. Bilingualism in French and English an asset Personal Requirements: Work as part of a team Capable of adapting to different situations and change Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

FUNCTIONS: Provide full secretarial support for the General Manager and other department managers

- Provide initial warm welcoming reception and telephone contact with visitors.



Provide direction to visitors and callers and/or notify appropriate people as required
- Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
- Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
- Observe coming and goings of residents from facility
- Handle payments from residents or family members
- Sort incoming mail for distribution to residents and all departments
- Present a positive image of the residence to the public

📌 Casual Receptionist- Willowbend Retirement (Canada)
🏢 Riverstone Retirement Communities
📍 Canada