The Manager of Change Management will play a hands‑on role helping teams understand and prepare for changes to processes, technology, roles and ways of working. This role will work with change leaders, business stakeholders, transformation teams and subject‑matter experts to identify impacts and turn them into clear, practical actions that support implementation and adoption. This opportunity is well suited to someone who combines strong analytical thinking with communication and relationship skills and enjoys bringing structure and follow‑through to complex change.Gather and synthesize current‑and future‑state information from stakeholders, process documentation and transformation teams.Identify impacted stakeholder groups, risks, dependencies and required interventions.Support stakeholder engagement and change executionDevelop stakeholder and engagement activities appropriate to nature and level of change.Develop clear communications, leadership materials and practically change resources.Support leaders and change champions in preparing teams for new processes, technology and ways of working.Enable readiness and adoptionSupport readiness assessments and maintain visibility to key actions, risks, dependencies and accountable owners.Monitor indicators of awareness, preparedness, capability and adoption and highlight areas requiring intervention.Support implementation and post‑launch activities, capturing feedback and reinforcing new ways of working.Support transformation and continuous improvementPartner with process and transformation teams to connect change activities with current‑state challenges and future‑state outcomes.Maintain alignment between change activity and broader transformation plans, implementation milestones and priorities.Bring a continuous‑improvement mindset to how change is designed, delivered and sustained.Experience in change management, business transformation, continuous improvement, project delivery or business analysis.Experience supporting impact assessments, stakeholder engagement, communications, learning or business‑readiness activities.Strong communication,



facilitation and stakeholder‑management skills.Ability to manage multiple priorities and operate effectively where requirements and solutions continue to evolve.Experience supporting processes or technology transformation is preferred.Knowledge of change‑management, Lean, continuous‑improvement or process‑redesign approaches is an asset.Exposure to automation, digital or AI‑enabled transformation and/or financial services is an asset.We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. com.referenced Salary Location Toronto,



Ontario Working Arrangement Hybrid Salary range is expected to be between $113,000.00 CAD - $163,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑and‑long‑term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement.It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future.We’ll recognize and support you in a adaptable environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia‑Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026 #

📌 Change Management Manager (Winnipeg)
🏢 Manulife/John Hancock
📍 Winnipeg