Client Partner, Director - Insurance, Toronto

Client Partner, Director - Insurance, Toronto

09 Nov
|
Slalom
|
Toronto

09 Nov

Slalom

Toronto

Job Title:Client Partner, Director– Insurance(For Vacant Role) Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

So seriously that we measure customer love in ten dimensions and use those metrics to guide our actions. Local soul, global scale. Because we live where we work, we’re committed to our local communities and your long-term success—while also staying connected globally.

We work with our customers’ teams every step of the way, teaching and empowering them to continue the momentum even after we leave. As a Client Partner dedicated to the commercial insurance industry, you are a subject matter expert and trusted advisor to the senior management team, including the C-suite. The main responsibilities of this role include representing Slalom’s services across our insurance clients, helping set strategic direction, helping deliver complex programs and leading our pursuits and account strategy across the insurance landscape.

Manage project teams ranging from 2-10+ consultants on‑site, remaining accountable for employee engagement Drive and manage a Personal Contribution Credit (PCC) target of $4-6M Establish, maintain, and build Slalom’s footprint within your assigned accounts Work with clients to define and implement solutions that help them reach for and realize their vision Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives Partner with practice leads to help solution the correct engagement approach and scope for our clients.



Actively identify and pursue new opportunities through business development, account management, and solutioning Lead pursuits, contracting, and overall account strategy, with accountability for profitability Own the overall customer satisfaction survey outcomes, including the transformational scoring that rates Slalom’s overall relationship with our clients. Required minimum of 5 years of consulting experience Minimum of 3 years of experience in financial services, with a strong preference for candidates with insurance and wealth management industry experience Proven experience leading programs within the financial services sector Prior experience in a leadership role within management consulting Clear understanding of commercial insurance carrier profitability levers; Annual planning, strategic visioning, and profit center management a plus.

Knowledge of Canadian federal and province-specific insurance regulation and health plans (e.g., Working knowledge (though deep expertise not required) in the following: claims, operations, technology.

Hybrid/In office: Employee community groups Vacation (20 days prorated based on start date & wellness/sick days) 100 cell phone monthly reimbursement Registered Retirement Program (RRSP) & Employer Matching Tax-Free Savings Account (TFSA) Maternity/Parental Leave Top-Up Medical & Dental Benefits Life and ADⅅ Insurance Access to Supplementary Life and ADⅅ Insurance Access to the Employee Assistance Program (EAP) and Inkblot Therapy Slalom is an inclusive, equal prospect employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

At Slalom, we leverage artificial intelligence (AI) to enhance the efficiency and scalability of our recruitment process. To learn more about how we leverage AI please read our TA AI Usage policy here.

📌 Client Partner, Director - Insurance, Toronto
🏢 Slalom
📍 Toronto

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