09 Nov
|
Cresta
|
Toronto
Join Cresta as a Senior Product Manager, at the forefront of developing next-gen AI contact center products.
Experience in B2B SaaS and virtual agent technologies will be key to your success. This senior position calls for a agile individual with a proven track record in product management within enterprise SaaS. Collaborate with cross-functional teams to drive product development while validating market needs through thorough research. Your insights will be critical in aligning Cresta's offerings with customer expectations and business strategies. Key Responsibilities:
- Conduct user research to explore product and feature concepts
- Own product life cycle from strategic planning to execution
- Prioritize product features through collaboration with diverse teams
- Support go-to-market strategies as a product expert
- Define and track key business metrics for product success Requirements:
- Bachelor’s in Computer Science, Engineering, or Business
- 4+ years' experience managing enterprise software products
- Strong knowledge of Chatbots and AI technologies
- Proven ability to deliver complex product features
- Excellent skills in collaboration and presentation Harness your expertise to drive impactful AI solutions for contact centers at Cresta.
📌 Cresta Senior Product Manager Opening (Toronto)
🏢 Cresta
📍 Toronto