Customer Experience Associate Dieppe

Customer Experience Associate Dieppe

09 Nov
|
TD Bank Group
|
Dieppe

09 Nov

TD Bank Group

Dieppe

Serve TD customers in Dieppe, New Brunswick, processing financial transactions accurately while recommending banking solutions tailored to their needs.

As a Customer Experience Associate, you will support TD Canada Trust's frontline banking service. You will process deposits, withdrawals, and bill payments while explaining relevant products, services, and processes. The position also involves resolving concerns, promoting banking solutions, and connecting personally with customers.

Key Responsibilities

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete processes promptly




- Advise customers clearly on banking solutions and processes

Requirements:
- High School diploma and one year relevant experience
- Undergraduate degree or equivalent is an asset
- Solid administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accurate, detail-oriented communication across changing priorities

Bring customer experience, transaction accuracy, and banking solution skills to TD Canada Trust's Dieppe branch service team.

📌 Customer Experience Associate Dieppe
🏢 TD Bank Group
📍 Dieppe

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