About the Position

Are you a reliable, energetic, and customer-focused individual looking for a part-time opportunity in the beautiful Bow Valley?

Avis Budget Banff & Canmore is looking for a motivated Customer Service Representative & Car Detailer to join our operations.

This is a hands-on, diverse position combining customer service, rental operations, and vehicle preparation. You'll play an important role in ensuring our customers receive clean, well-maintained vehicles and a positive rental experience.

We are looking for someone with flexible availability who can work both weekdays and weekends, including occasional holidays.

Key Responsibilities

Customer Service & Rental Operations

- Welcome customers and provide friendly, professional service.
- Assist customers with vehicle pickups, returns, reservations, and rental agreements.
- Answer customer inquiries in person, over the phone, and through email.
- Explain rental policies, optional products, and available services.
- Coordinate vehicle availability and ensure vehicles are ready for scheduled reservations.
- Handle customer concerns professionally and efficiently.

Vehicle Cleaning & Preparation

- Clean, vacuum, wash, and detail rental vehicles.
- Inspect vehicles for cleanliness, damage, and general condition.
- Ensure vehicles are fuelled, prepared, and ready for customer pickup.
- Move and organize vehicles within the rental lot.
- Maintain a clean, organized, and safe working environment.

Qualifications & Requirements
- Valid Alberta Class 5 driver's licence (or equivalent).
- Strong communication and customer service skills.
- Comfortable working independently and handling multiple responsibilities.
- Reliable, punctual,



and detail-oriented.
- Comfortable working outdoors in different weather conditions.
- Physically capable of washing, cleaning, and moving vehicles.
- Basic computer skills and willingness to learn rental systems.
- Previous customer service, retail, hospitality, or car rental experience is an asset, but not required.

Availability Requirements
- Part-time availability is required.
- Must be available for a combination of weekday and weekend shifts.
- Flexibility to work occasional holidays is an asset.
- Scheduling will be arranged based on operational requirements and availability.

What We Offer
- Flexible part-time scheduling.
- On-the-job training and development.
- A dynamic working environment in Banff and Canmore.
- Opportunities to gain customer service and automotive experience.
- Employee rental discounts and other company perks.
- An opportunity to grow with an established car rental operation.

Who Should Apply? This position is ideal for:
- Students looking for part-time employment.
- Individuals seeking additional income.
- People looking for flexible weekday and weekend work.
- Candidates with backgrounds in hospitality, retail, tourism, or customer service.
- Individuals who enjoy working in a hands-on, fast-paced environment.

Interested in joining our team? Apply today through Indeed! We look forward to hearing from you.

Avis Budget Banff & Canmore

Pay: $17.00-$19.00 per hour

Benefits

- Commuter benefits
- Flexible schedule
- On-site parking
- Store discount

Application question(s):
- Are you currently living in the Bow Valley region, or planning to relocate here?
- Do you have a valid driver's license?

Work Location: In person

📌 Customer Service & Car Detailer – Part-Time (Banff)
🏢 Avis - Auto Detailer
📍 Banff