Customer Service/Sales Representative-Rise Cannabis Quadra (Victoria)

Customer Service/Sales Representative-Rise Cannabis Quadra (Victoria)

09 Nov
|
4 Mile Liquor Stores
|
Victoria

09 Nov

4 Mile Liquor Stores

Victoria

Company Overview

Rise Cannabis is a locally owned business that believes in providing excellent customer service, supporting our team, and promoting from within. As part of the 4 Mile Group, a family-owned local business that also operates 4 Mile Brewpub & Restaurant and 4 Mile Liquor Stores, we value teamwork, professional growth, and creating a positive work environment.

Whether you already have cannabis knowledge or are interested in learning, we provide training to help you feel confident and successful in the role.

If you're looking for more than just a job, this is a great opportunity to develop your skills and grow your career in retail.

Position Details

We are hiring for a full-time, permanent position at our Quadra location.

This position includes a combination of daytime and evening shifts throughout the week, including weekends. Applicants must have flexible availability for weekdays, evenings, and weekends. Availability across different days and times is essential to accommodate scheduling needs.

Additional flexibility to pick up shifts for call-ins, sick-day coverage, and holiday coverage is considered an asset.

What You'll Be Doing

- Helping customers find products that best suit their needs.
- Learning about cannabis products, accessories, and new releases.
- Staying up to date on strains, formats, and industry trends.
- Receiving inventory, stocking shelves, and maintaining displays.
- Participating in inventory counts.
- Keeping the store clean, organized, and customer-ready.
- Processing sales and handling cash accurately.
- Checking identification and ensuring all sales comply with BC Cannabis regulations.
- Opening and closing the store.
- Working with your team to create a welcoming customer experience.

Requirements We are looking for someone who:
- Has strong customer service experience.
- Has cash-handling experience.
- Has at least one year of retail or customer service experience.




- Is dependable, takes initiative, and works well independently and as part of a team.
- Is comfortable learning new computer systems.
- Is proficient in Microsoft Office.
- Is comfortable learning and following BC Cannabis regulations.
- Can safely lift and move boxes up to 25 lbs.
- Can stock shelves, climb ladders, and assist with deliveries.
- Can comfortably stand for extended periods (6+ hours), with regular bending and reaching.
- Is bondable.

Bonus Qualifications
- Inventory experience.
- Leadership or supervisory experience.
- Valid driver's license and reliable transportation.
- Ability to work at multiple Rise Cannabis locations.

Why Work With Us? Rise Cannabis is part of the 4 Mile Group, a family-owned local business. We offer:
- Dental and extended health benefits.
- Employee discounts.
- Flexible scheduling.
- Casual dress.
- Selling It Right reimbursement when obtained for this position.
- Bi-weekly vacation pay.
- Opportunities for advancement.

If you enjoy working with people, learning about cannabis, and being part of a supportive team, we'd love to hear from you! Please apply only if you have availability for a combination of daytime, evening, and weekend shifts.

Job Type: Full-time, Permanent

Work Location: In person – Rise Cannabis Quadra

Pay: From $21.50 per hour

Benefits

- Dental care
- Versatile schedule

Application question(s):
- Do you have previous experience in the industry? (Not required)
- Do you have leadership or management experience?
- Do you have the ability to consistently work evenings and weekends?
- This position requires frequent prolonged standing (up to six hours or longer), bending, reaching, climbing ladders, stocking shelves, and lifting up to 25 lbs.

Are you physically capable of performing these essential job duties?

Experience

- Customer service: 1 year (required)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Customer Service/Sales Representative-Rise Cannabis Quadra (Victoria)
🏢 4 Mile Liquor Stores
📍 Victoria

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