Job Overview

About the Position

We are looking for a friendly, organized, and professional Dental Administrator to join our dental team. The ideal candidate must have at least 1 year of Canadian dental office experience and previous experience working at a dental front desk.

Key Responsibilities

- Greet patients warmly and provide excellent customer service.
- Manage patient appointments, scheduling, confirmations, and cancellations.
- Answer incoming phone calls and respond to patient inquiries.
- Verify dental insurance coverage and process insurance claims.
- Handle dental billing, payments, and treatment estimates.
- Submit and follow up on insurance predeterminations and claims.
- Maintain accurate patient records and update information in the dental software.
- Coordinate patient treatment plans and recall appointments.
- Communicate effectively with dentists, hygienists, and other team members.
- Maintain an organized and welcoming reception area.

Qualifications & Requirements




- Minimum 1 year of Canadian dental office administration experience.
- Previous dental front desk experience is mandatory.
- Knowledge of Canadian dental insurance procedures and terminology.
- Familiarity with dental software Abeldent is an asset.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Skilled, reliable, punctual, and detail-oriented.

What We Are Looking For We are seeking someone who is enthusiastic, patient-focused, dependable, and passionate about providing an excellent patient experience.

How to Apply

Interested candidates are invited to submit their resume for consideration. Only qualified candidates will be contacted for an interview.

We look forward to welcoming the right candidate to our team!

Pay: $20.00-$25.00 per hour

Benefits

- Dental care

Work Location: In person

📌 Dental Administrator / Front Desk Receptionist (Ajax)
🏢 Ajax NS Dental
📍 Ajax