Dental Patient Care Coordinator / Receptionist A great opportunity for the right person to grow with an exceptional dental team

We are excited to add another Patient Care Coordinator to our stellar team at a busy, well-established dental practice in Etobicoke.

Our practice provides comprehensive care for patients of all ages, including general dentistry, periodontics, orthodontics, oral and maxillofacial surgery, and dental implants.

We are looking for someone who is friendly, confident, organized, motivated and genuinely enjoys working with people.

Personality and attitude are key.

We are not simply looking for someone who has worked at a dental front desk. We are looking for the right person.

If you are a quick learner, take pride in your work, communicate well with people and are motivated to learn and grow, we would love to hear from you—even if you do not have dental reception experience.

Dental knowledge, Abeldent experience and insurance knowledge are assets, but the right attitude, work ethic and ability to learn are more important to us.

What you will be responsible for

- Welcoming patients and creating a warm, professional front-desk experience
- Managing the front desk and keeping the office running smoothly
- Scheduling and coordinating patient appointments
- Managing a busy multi-line phone system and responding to patient inquiries
- Learning and using our dental practice management software, including Abeldent
- Managing patient files and administrative documentation
- Processing insurance claims, predeterminations and billing
- Assisting with treatment coordination and communicating treatment information to patients
- Working closely with dentists,



hygienists and dental assistants to coordinate patient care
- Following up with patients and helping ensure an excellent patient experience
- General dental administrative and reception duties
- Taking initiative and helping wherever needed to keep the day running smoothly

Who we are looking for

We are looking for someone who is:

- Kind, warm and genuinely enjoys helping people
- Outgoing and comfortable speaking with patients in person and on the phone
- Highly organized and able to multitask in a busy environment
- A quick learner who is comfortable learning recent systems and information
- Motivated, dependable and takes initiative
- A strong communicator with excellent interpersonal skills
- Professional and confident
- Comfortable working as part of a close-knit team
- Computer savvy and able to learn new software quickly
- Detail-oriented and able to follow through on tasks

Experience

Dental reception experience is an asset, but it is not essential.

We would also love to hear from candidates with solid experience in:

- Medical or healthcare reception
- Customer service
- Hospitality
- Administrative/reception roles
- Other fast-paced, patient/customer-facing environments

Experience as a dental assistant and familiarity with Abeldent are also considered assets.





If you have the right personality, work ethic and ability to learn, we are willing to teach you the dental side of the job.

Why join us?

We believe in investing in good people.

We offer:

- Competitive compensation
- Continuing education and opportunities to develop new skills
- A supportive, collaborative team environment
- Team-building events
- Opportunities to take on increasing responsibility and grow within the practice
- The opportunity to build a long-term career with an established dental practice

Required Schedule The office is open from Monday to Friday.

This position requires a commitment to the following regular working hours:

- Monday: 12:00 PM – 8:30 PM
- Tuesday: 7:30 AM – 3:00 PM
- Wednesday: 12:00 PM – 8:30 PM
- Thursday: 7:30 AM – 3:00 PM
- Friday: 7:30 AM – 5:30 PM

How to Apply

Please email your resume along with a brief cover letter explaining why you feel you would be a great fit for our team.

Please also include your availability for an interview, including specific days and times.

Selected candidates will be contacted for an initial phone interview, followed by an in-person interview.

We are looking for someone who wants to become an important part of our team.

Ability to commute/relocate

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Please review the working hours above to ensure that these are your preferred working hours.

Experience:
- Dental receptionist: 1 year (preferred)
- Reception: 1 year (preferred)

Work Location: In person

📌 Dental Receptionist (Etobicoke)
🏢 Lakeside Dentists
📍 Etobicoke