Metergy Solutions Inc. is seeking a Director of Service to oversee Canada and the U.S. service function, spanning in-house teams and third‑party centers. You will shape the operating rhythm, governance and coaching culture to deliver scalable customer support and continuous improvement.
The role requires 10+ years in customer service and operations, with strong leadership, data-driven decision making and a bias for execution. Based in Canada with a strategic, cooperative mindset.
📌 Director of Service Excellence & Ops (US & Canada) (Toronto)
🏢 Metergy Solutions
📍 Toronto
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