Support emergency health services in Vancouver as an Emergency Medical Call Taker using calm communication, multitasking, and typing skills. Work full time rotational shifts.

BC Emergency Health Services seeks an Emergency Medical Call Taker for its Vancouver Dispatch Operations Centre. You will use customer service, listening, decision-making, and problem-solving skills during high-pressure calls. The role supports provincial emergency medical care and patient transfer services through clear communication, task prioritization, and relationship building.

Key Responsibilities

- Provide exceptional customer service during stressful situations
- Prioritize competing tasks using a methodical approach
- Problem solve and make decisions quickly




- Communicate clearly with callers and team members
- Build relationships while managing differences professionally

Requirements:
- Grade 12 completion or equivalent
- Two-plus years of customer service experience
- Standard First Aid and CPR Level C certificates
- English fluency and minimum 30 WPM typing speed
- Legal entitlement to work full-time in Canada

Bring calm judgment, clear communication, and customer service experience to Emergency Medical Call Taker work with BC Emergency Health Services.

📌 Emergency Medical Call Taker Vancouver
🏢 Provincial Health Services Authority
📍 Vancouver