09 Nov
|
EverCommerce
|
Winnipeg
09 Nov
EverCommerce
Winnipeg
EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades-including field service, remodeling and roofing, landscaping, and pest and lawn-so service professionals can manage operations, engage customers, and drive long-term growth.
Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses. Winning a customer is only the start.
As Senior Product
Manager for our new Lifecycle Growth squad, you'll own the customer journey after purchase.
Your mission is to help new subscribers get value fast, build lasting habits and stay with us longer,
turning activation and retention into a growth engine for Invoice Simple. You'll lead a squad of engineers, design and data, and partner closely with Lifecycle Marketing, Payments and Customer Experience. We want a hands-on, AI-native product manager who prototypes ideas, runs their own analysis and ships experiments every week.
More customers adopting the features that keep them, especially payments. A reactivation and win-back program that brings lapsed customers back. Personalized, AI-driven onboarding and nudges that adapt to each customer’s businessResponsibilities: Own the post-purchase onboarding journey across iOS, Android and web.Find the moments that predict long-term success, like the first invoice sent or the first payment received, and design experiences that get every new customer there faster.Help customers build Invoice Simple into how they run their business every week.Drive adoption of high-value features like payments, recurring invoices and reminders, so the product becomes more practical the more customers rely on it.Understand why customers leave, reduce involuntary churn from failed renewals, improve plan and billing experiences across the app stores and web, and win back customers who have lapsed.Use AI and customer data to tailor onboarding, in-app guidance and messages to each customer’s industry, behaviour and goals.Prototype ideas yourself with AI tools and put them in front of customers in days, not months.Define the metrics, design rigorous tests, read results honestly and scale what works.Partner with Lifecycle Marketing on in-app and email journeys, with Payments on adoption, and with Customer Experience to turn customer signals into product fixes.Recent, hands-on use of AI-assisted prototyping or coding tools.A track record of measurable gains in activation, engagement, retention or churn for consumer, SMB or self-serve subscription products.
📌 Everpro - Senior Product Manager (Winnipeg)
🏢 EverCommerce
📍 Winnipeg