Shape library services across diverse urban communities with Kansas City Public Library as Chief Public Services Officer. Apply strategic planning and organizational oversight to public-facing experiences. The position oversees Branch Operations, Central Library, Outreach, Readers' Services, Special Collections, and Youth and Family Engagement.

Its focus includes service effectiveness, patron experience, community outcomes, innovation, accountability, and continuous improvement. Establish goals for operations, programs, engagement, and service excellence Monitor data, service effectiveness, accessibility, and patron engagement Support Library Board and Foundation Board strategic initiatives At least seven years of senior leadership experience Knowledge of public libraries and emerging librarianship trends Use executive judgment, performance measurement, and strategic alignment to strengthen Kansas City Public Library services and community outcomes. #

📌 Executive Library Services Leader Kansas City (Toronto)
🏢 The Kansas City Public Library
📍 Toronto