Shape customer success in financial technology by improving product utilization, retention, and account performance. This position is based in Canada within a fully remote organization. As a Client Account Manager, you will advise high-value clients on employee financial wellness solutions.

Understand operational needs, build strategic plans, and translate customer data into practical recommendations. Partner with decision-makers and internal teams to strengthen relationships, resolve concerns, and support meaningful adoption. Monitor account health and address retention risks Design customer engagement and adoption strategies Present performance insights during strategic reviews Identify upselling and additional service opportunities Support recent product testing and introduction Two or more years in account management or customer success Proven portfolio management and relationship-building experience Ability to interpret data and performance metrics Bring consultative customer success, analytical thinking, and adoption expertise to improve outcomes for financial technology clients across Canada.

📌 Financial Technology Customer Success Manager (Quebec City)
🏢 Jobgether
📍 Quebec City