Lead global Ratings and Reviews strategy at lululemon in a hybrid role, combining ecommerce governance with product and systems thinking.

As Global Ratings and Reviews Manager, you will own this trust signal across digital experiences. You will shape collection, moderation, syndication, and activation while partnering with Product, Technology, Organic Search, Loyalty, Legal, and eComm teams. The role supports AI-powered discovery and commerce by structuring review content, data, and APIs for emerging experiences.

Key Responsibilities

Own global Ratings and Reviews strategy, roadmap, and performance

Scale collection, governance, moderation, and syndication across markets

Manage third-party platforms, vendors, and tooling evolution





Partner with Product and Technology on platform requirements

Turn review data into actionable roadmap insights

Requirements

Bachelor's degree or equivalent demonstrated expertise

Experience operating ecommerce Ratings and Reviews programs

Understanding of collection, moderation, and syndication workflows

Hands-on third-party platform implementation and vendor management experience

Robust cross-functional, data, governance, and systems thinking

Bring global program ownership, review ecosystem expertise, and digital product skills to lululemon's search and discovery organisation.

📌 Global Ratings and Reviews Manager (Winnipeg)
🏢 Lululemon
📍 Winnipeg