Guest Services Agent - Manitoba Remote Camps (Calgary)

Guest Services Agent - Manitoba Remote Camps (Calgary)

09 Nov
|
Dexterra
|
Calgary

09 Nov

Dexterra

Calgary

Guest Services Agent - Manitoba Remote Camps BE THE WELCOMING FACE THAT KEEPS OUR CAMP RUNNING SMOOTHLY! We're looking for an organized, customer-focused team member who can balance exceptional service with strong administrative skills. From welcoming clients and managing accommodations to preparing reports and supporting daily operations, you'll help create a safe, productive, and positive camp experience.

THE position offers a remote camp lifestyle with the following amenities: Private room with cable television Laundry facilities and detergents As a remote Guest Service Agent reporting to the Lodge Manager, this permanent full-time position is based in Bissett Manitoba. Rotation description is 4 days on and 3 days off – 10 hours per day. The incumbent, in addition to checking in and out, will be required to interact with guests to ensure that all their needs are met while staying at our facilities and channel feedback as appropriate.

The successful candidate will also be responsible for the following: acting as an ambassador by providing outstanding customer service to our internal and external guests; assisting Leadership in performing daily administrative tasks effectively and efficiently; performing other related duties and projects as required. Complete weekly billing and send charge sheets to clients Orientate clients to camp rules, policies, and emergency procedures Provide information on camp facilities, services, and schedules Administrative & Support Duties Enter and update data in Microsoft Excel spreadsheets Use Microsoft Outlook for internal and external correspondence Assist in preparing reports, reviewing safety documents, and verifying timesheets Support special events, decorations, posters, and setup activities. Assist with various administrative paperwork and filing.





Ensure compliance with all health, safety, and quality standards. Participate in maintaining the cleanliness and presentation of the facility. RRSP Matching of 5% and extended health & dental benefits that start after 600 hours.

Work-Life Balance of 4Days On / 3Days Off Rotation. Minimum one year of Guest Service Agent experience in a similar or hotel environment Extensive experience with Camp Manager software (or equivalent) preferred Fluent in English with excellent written and verbal communication skills and comprehension Ability and desire to work independently with minimal supervision, and as a team player Computer literate with experience in Word and Excel Must have the ability to provide own travel to and from site.

Guest Service

Agents work on a rotational schedule of 4 days on/3 days off. Site locations are in remote settings, requiring you to provide your own travel to site where you will stay for the duration of your 4 days on. You may be required to work nights, weekdays, weekends, and general holidays.

Wages are paid on an hourly basis with a starting rate of $25.00 per hour. Dexterra is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors.

Disability-related accommodations during the hiring selection process are available upon request. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity.

📌 Guest Services Agent - Manitoba Remote Camps (Calgary)
🏢 Dexterra
📍 Calgary

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