Lead platform product operations at Payward Services, focusing on regulated B2B2C launches, unified APIs, and operational readiness. Work across product and regulatory requirements.

As Head of Operations, Platform Product, you will operate across Payward Services, Payward’s enterprise infrastructure platform. You will connect product, engineering, legal, compliance, finance, and external partners while building scalable operations. The remit covers KYC/KYB, lending, unified APIs, licensing, and regulated US entities.

Key Responsibilities

Own platform product operations and launch readiness

Gate go-lives against regulatory and operational requirements

Drive cross-functional roadmap, compliance, and infrastructure execution

Run licensing, risk, incidents, audits,



and reporting

Support regulators, examiners, boards, and executive discussions

Requirements

Eight to twelve years of relevant experience

Strategy consulting roots and proven in-house operational execution

Experience in scaling fintech, banking, or crypto firms

Familiarity with US regulated financial supervision and examinations

Complex program leadership without formal authority

Bring product depth, regulatory judgment, and cross-functional operating leadership to Payward Services’ regulated platform products.

📌 Head of Platform Product Operations (Winnipeg)
🏢 Kraken
📍 Winnipeg