Job Summary The Helpdesk Administrator provides responsive technical support to users, investigates common hardware and software issues, and helps maintain reliable access to workplace systems. This role combines clear communication with organized issue tracking and practical troubleshooting across desktop environments and network connections.

DUTIES:

- Coordinate office activities and operations in order to secure efficiency and compliance to company policies
- Manage phone calls and correspondence.
- Manage travel arrangements, appointments and the likes for the management team.
- Support budgeting and maintain client databases; track accounts; oversee the invoice workflow.
- Submit timely reports and prepare presentations or proposal.




- Coordinating with IT staff to repair or replace malfunctioning equipment

REQUIREMENTS AND SKILLS

- Proven Helpdesk administrator or relevant role experience.
- Good written and verbal skills.
- Proficiency in Microsoft Office and aptitude to learn new software and systems.
- Familiarity with office management procedures and basic accounting principles

Pay: $27.00-$29.00 per hour Expected hours: 40.0 per week

Benefits

- Commuter perks
- Dental care
- Discounted or free food

Work Location: In person

📌 Helpdesk Administrator (Elmsdale)
🏢 Maecon Infrastructure Services
📍 Elmsdale