TheDistrictofTimiskamingSocialServicesAdministrationBoardsupportsindividualsinneedthroughoutourcommunitiesbydeliveringEarlyYearsandChildCareServices,ParamedicServices,OntarioWorks,andHousingServicesthroughtheeffectiveuseofavailableresourcesandinthebestinterestoftheindividualswesupport.Wearecommittedtoservingandtreatingothersthroughactionsandvaluesbasedonintegrityandrespect.Ouremployeesmakeapositivedifferenceinpeople’slivesbyprovidingquality,person-centeredandinclusiveservices. Duetoanupcomingretirement,weareseekinganexperienced,collaborativeandeffectivepeopleleadertojoinourseniormanagementteamastheHousingServicesManager,responsiblefortheadministration,operations,anddeliveryoftheDTSSAB’sHousingServices.Thisroleiscrucialindrivingourcommitmenttoensuringsafeandstablehousingforourcommunitymembers. TheDistrictofTimiskamingSocialServicesAdministrationBoard(DTSSAB)istheServiceSystemManagerresponsibleforthefunding,administrationandoversightofHousingServiceswithintheDistrict.ReportingtotheChiefAdministrativeOfficer,theHousingServicesManageroverseesadiverseportfoliooftheDTSSAB’saccountabilitiesasahousingproviderandcommunitypartnerinmanaging:tenantservices,propertyandmaintenanceoperations,communityhousingadministration,housingandhomelessnessinitiatives,andprovinciallyfundedhousingprograms,includingCanada-OntarioCommunityHousingInitiative(COCHI),OntarioPrioritiesHousingInitiative(OPHI),HomelessnessPreventionPrograms(HPP),Canada-OntarioHousingBenefit(COBB)andOntarioRenovates.

Workingwithinapplicablelegislation,provincialrequirements,DTSSABBoardofDirectorpriorities,approvedbudgets,directionandauthoritydelegatedbytheCAO,theManagerdirectstheplanning,administrationandoperationsoftheDTSSAB’sHousingServicesportfolio,whileensuringeffectiveandaccountableservicedelivery.TheManagermonitorsoperations,leadsHousingServicesstaff,establishesoperationalprioritiesandworkplans,administersprogramresources,monitorsprogramperformance,reportsonresultsandcompliance,maintainsrelationshipswithservicesproviders,identifiesimprovementopportunitiesfortheDistrict’shousingservices,andoverseestheadministrationofcommunityhousingandapplicablehousingandhomelessnessinitiatives.

KeyResponsibilities: Ensurecoordinatedservicedeliverybetweentenantservices,propertyandmaintenanceoperations,andotherHousingServicesfunctions,andcoordinatehousingactivitieswithotherDTSSABprogramsthroughtheeffectiveuseofavailableresourcesandinthebestinterestofourclients. ManageHousingServicescontracts,agreementsandservicearrangements,monitoroperationalperformanceassociatedwithcontractedservicesandprogramdeliveryarrangements,ensuringapplicablefundingandserviceagreementsfulfiltheDTSSAB’scommitmentsinthedeliveryofHousingServices.



Overseethemaintenanceofhousingassets,alsomonitorandensureappropriateactiontorespondtooperational,maintenanceandproperty-relatedissues.

Monitorprogramcompliance,revenuesandexpenditures,programfinancialperformance(whilealsoidentifyingpressures,variances,andevolvingrequirements),fundingallocationsperfundingagreements,administrativepractices,aswellasexpensesassociatedwithhousingandhomelessnessinitiatives. Identify,analyseandmonitoremergingissues,operationalneeds,servicedeliveryorfundingpressures,operationalrisks,opportunitiesforimprovement,andassessimpactstochangesinlegislation,provincialrequirements,programsandfundingagreements. Considerpracticaloptionsandpreparerecommendations,fortheCAOand/ortheBoardofDirectorstoconsider,regardingHousingServicesmatters.

Successfullyimplementdecisionsandmonitorresultingprogramoutcomes,providingupdatesandadjustingasrequired. Participateinthedevelopmentofoperatingandcapitalbudgets,andworkcollaborativelywithFinanceonreporting,financialcontrolsandrecommendations. Maintaineffectiveworkingknowledgeoflegislation,regulations,provincialpolicies,directives,fundingrequirements,andHousingServicespolicies.

Establishandmaintainproductiveworkingrelationshipswithprovincialministries,municipalities,communityhousingproviders,communityorganizations,contractors,andotherpartnersrelevanttoHousingServices. RepresentHousingServicesoncommitteesandcollaboratewithservicespartnerstosupporttheeffectivedeliveryofhousingandhomelessnessinitiatives.

Requirements&Qualifications;: Post-secondaryeducationinsocialorhumanservices,businessorpublicadministration,communitydevelopmentorarelateddiscipline.Housing-relatedaccreditation,certificatesordesignationspertainingtohousingadministrationormanagement,includingrelatedtraining,ishighlydesirable. Aminimumoffive(5)yearsofprogressivelyresponsibleandrelevantleadershipexperienceinprogramoroperationaladministrationrelatingtosocial/humanservices,propertymanagement/housingservices,orothercomparableexperienceinmanagingprogramdeliveryinanaccountableserviceenvironment. Effectivesupervisoryexperienceleadingdirectreports,aswellasestablishingexpectations,monitoringperformance,andprovidingcoachingandsupport.





Anequivalentcombinationofeducation,training,andprogressivelyresponsibleexperiencethathasprovidedknowledgeandabilitiesrequiredforthepositionmaybeconsidered.PriorworkinaDistrictSocialServicesAdministrationBoard(DSSAB),ConsolidatedMunicipalServiceManagement(CMSM),municipality,communityhousingproviderorotherpubliclyfundedorganization,aswellaslegislative,regulatory,policyandfundingknowledgerelatedtohousingandhomelessness,and/orinvolvementwithhomelessnesspreventioninitiatives,communitydevelopmentorcapitalimprovementprograms,arestrongassets. Experienceoverseeingfundingagreements,managinggrants,administeringgovernment-fundedprograms,andmanagingcomplexbudgetsandexpenditures. Provenexperiencewithbudgetdevelopment,monitoringfinancials,fundingandresourcemanagement,aswellascompliancereporting.

Abilitytointerpretandapplylegislation,regulations,policies,effectivelymanagecomplexadministrativerequirementsanddevelopoperationalpractices. Proficiencyinrecognizingandanalyzingoperationalissues,effectivelyproblemsolving,andapplyingsoundjudgmenttomakepracticaloperationaldecisions. Provenanalytical,conceptual,strategicthinkingskillstointerpretservicedata,identifygaps,recognizeopportunitiesanddevelopsoundrecommendations.

Excellenttimemanagement,strongorganizationalandplanningabilities,andthecapacitytooverseeand/ormanageprojectsandcompetingpriorities. Abilitytoeffectivelyimplementapprovedplans,decisions,improvementinitiatives,andorganizationalchangeprocesseswithahighdegreeofaccountability. Excellentrelationship-buildingskills,negotiationandconflictresolutionabilities,highemotionalintelligence,andtactful,empathetic,inclusivecommunication.

Provenconsultationandcollaborativepartneringskillsforworkingwithstaffandbuildingstrong,multi-disciplinarypartnershipswithexternalstakeholders. Demonstratedsoundjudgement,professionalism,discretion,andaccountabilitywhenmanagingsensitiveandcomplexmattersandrepresentingtheDTSSAB. Effectivewrittencommunicationandreportwriting,strongpresentationskillsandabilitytoeffectivelyengageandrespondtoquestionsfromBoardmembers.

Technicalproficiency,abilitytodevelopknowledgeofrelevantapplicationsandsystems,proficiencyinMicrosoftExceltodevelopandmaintainspreadsheets. Workingknowledgeofassetplanningandmanagement,propertymanagement,buildingmaintenanceandrepairs,construction,andtenderprocessesiskey. Validdriver’slicenceandwillingnesstotravelregularlythroughouttheDistrict.BilingualfluencyinFrenchandEnglishisconsideredanasset.

Wethankallapplicantsfortheirinterest.Professionalreferenceswillberequestedforthoseinvitedtoaninterview.Uponreceiptofanofferofemployment,aCriminalRecord/VulnerableSectorCheckwillberequested.Applicantswillsubmitacoverletterandresume. Contact hr@dtssab.comfordetailsorregardingadisability-relatedaccommodationrequiredtoparticipateinthehiringprocess. TheDTSSABisanequalopportunityemployer.

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MunicipalFreedomofInformationandProtectionofPrivacyActandwillbeusedforemploymentassessmentpurposes.

📌 Housing Services Manager (Winnipeg)
🏢 Ontario Municipal Human Resources Association
📍 Winnipeg