Implementation Consultant (Canada)

Implementation Consultant (Canada)

09 Nov
|
Yeeld
|
Canada

09 Nov

Yeeld

Canada

About Yeeld

Yeeld is a payments integration and consulting firm that helps companies design, build, and scale sophisticated payment integrations. Our consulting and development services support businesses of all sizes as they launch and optimize new payments technology solutions.

In addition to our services practice, Yeeld helps businesses recover credit card processing fees through automated surcharging. Our technology uses real-time logic, automated regulatory updates, and configurable payment experiences to help merchants and platforms manage surcharge complexity in a fast-changing regulatory landscape.

About the Job

As an Implementation Consultant, you’ll own Yeeld’s most complex client engagements end to end. You’ll lead each engagement from initial scoping and solution design through implementation, launch, and optimization.

You’ll develop a deep understanding of complex payments use-cases and proactively design the product configurations, integration architectures, and technical solutions that help clients achieve their business goals.

You’ll operate as a trusted advisor to executive stakeholders, from CFOs and product leaders to engineering leadership, while working hands-on with customer teams to keep integrations moving. You’ll be accountable for engagement outcomes: scope, timeline, risk, and client satisfaction.

As an early employee at a fast-growing startup, you’ll also help establish and scale Yeeld’s delivery practice by setting standards, building processes, and shaping how we grow.

This role is client-facing, and it isn’t a 9 to 5. Your first 90 days are an intensive ramp: you’ll shadow live engagements for your first couple of weeks, then lead your own customer kickoffs soon after. You’ll manage several engagements at once, often with overlapping deadlines, so robust judgment about where to focus your time is essential.

This job is based in Canada, with a book of business across North America and Europe. Candidates must be legally authorized to work in Canada, as Yeeld does not offer visa sponsorship at this time.

Responsibilities

- Own the full lifecycle of enterprise and mid-market engagements,



from scoping through implementation, launch, and post-launch optimization
- Build and manage relationships with executive stakeholders across business units, and lead workshops on payments operations, product strategy, and best practices
- Lead strategic discussions for complex engagements
- Diagnose integration issues by reading API requests, documentation, and error logs, and guide client developers to a fix
- Deliver high-quality project updates to executive audiences, drive decision-making, and own risk management across your portfolio
- Set delivery standards and lead internal initiatives that improve and scale Yeeld’s delivery processes and operations
- Manage several client engagements at once, often with overlapping deadlines, prioritizing the work and flagging risks early

What Success Looks Like in Your First 90 Days

- By day 30: learn Yeeld’s products and delivery process, shadow live engagements, and lead your first client kickoff with support from the team
- By day 60: own your first client engagements end to end, including advisory on payments integrations, best practices, and troubleshooting, with support from the team.
- By day 90: manage a growing portfolio of concurrent engagements independently, and actively contribute to our delivery playbooks

What You Need to Bring We’re a small team located in North America and Europe. We’re looking for a candidate who has experience with the following:

- 5+ years of experience working with strategic customers on technology solutions in customer-facing consulting or delivery roles, with a track record of top performance
- Proven ownership of complex enterprise and mid-market engagements, including multi-stakeholder delivery across business units




- Experience independently leading client calls and kickoffs as the primary point of contact, not in a supporting role
- Solid working knowledge of APIs and the ability to explain technical concepts to any audience, from developers to C-suite
- Ability to quickly understand complex business requirements and craft tailored solutions across multiple products
- Exceptional project management, critical thinking, and risk management skills
- Ability to operate highly independently in an ambiguous, fast-paced startup environment
- Comfort with a startup pace: you jump into customer problems, take ownership without being asked, and stay available when your engagements need you
- Openness to direct feedback, and a track record of acting on it quickly
- Superior verbal and written communication skills, including executive-level presentation skills

Even Better If You Have, But Not Necessary

- Prior experience in payments or fintech related technologies
- Prior experience at a growth-stage technology or payments company
- SQL skills
- Program knowledge: Postman, Google Workspace, Slack, Salesforce
- Bachelor’s Degree or equivalent in relevant field

Compensation The base pay range for this position is: 90,000 to 120,000 CAD + benefits The pay range shown is based on the job posting’s primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location. Why Yeeld?

- Flexible working environment. The job will be fully remote, with a potential of light client related travel and team offsites.
- 15 days of flexible PTO
- Genuine career opportunities in a company that’s growing really fast
- Have the opportunity to make a real impact and difference in a small team
- Equity in a fast-growing company

Yeeld is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

📌 Implementation Consultant (Canada)
🏢 Yeeld
📍 Canada

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