Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Top Insurance

Employers (2022) If you're looking to build something meaningful in a fast-growing, customer-focused company, we'd love to hear from you! Our values are rooted in making data-driven decisions and taking calculated risks that add value to both the user and the company. As a member of the Strategy & Operations Department, you will be a junior-level professional reporting to the Business Lead, Insurance, Strategy & Operations.

Insurance Programs: grow and portfolio manage internal insurance programs through data-driven decision making.

Flows: Optimize our online questionnaires across all lines of business. As an individual contributor, you'll focus on a subset of insurance offerings with moderate complexities on the Zensurance website, supporting the company in reaching its overall Growth Written Premium (GWP) targets in a risk-aware manner. You will also collaborate closely with Insurance Analytics Managers to implement features and expansions to insurance products on the website.

The role involves systematic leveraging of our data to identify customer needs and areas of opportunity to optimize our online insurance offerings.

Instant

Price %: Maximize the % of online submissions that see a price.

Insurance Program Performance: New Business and Renewal GWP growth while maintaining target loss ratios.

Flow Performance: Enhance user experience while meeting underwriting needs to price submissions online. This is a remote-first role within the GTA.

Insurance Offerings: Online and referral underwriting appetite: using data analyses,



find areas of opportunity to grow underwriting appetite that will have the most impact on instant price and written premium.

Pricing: make recommendations on pricing through profitability analyses, market trends, and pricing optimization performance.

Question sets: make recommendations on improvements to question sets based on drop off analyses, simplifying phrasing, and simplifying the underwriting approaches.

Policy document automation: make updates to the document automation based on underwriting changes and expansions where needed. Collaborate with the Insurance Analytics managers and Underwriting Specialists on these changes, and implement the agreed upon changes on the website, guidelines, and training tools, and communicate changes to the operational underwriting and sales teams.

Utilise

Looker, Salesforce, Amplitude, and Excel to build insurance team related reports and find insights through data analyses. Support the Insurance Analytics Managers with data analyses to support team projects.

Online Questionnaire: In collaboration with the Insurance Analytics Managers, use data to find areas of opportunity for improvement to customer experience and underwriting needs in the online questionnaires, implement the changes on the website using Flow Writer or creating tickets for developers, and track the impact of the change once live. University degree in an analytical field of study (e.g.

Experience in the insurance industry (course, internship, work experience, etc.).



Superior skills in Microsoft Excel and Google Sheets. Advanced proficiency level in Microsoft Suite (Word, PowerPoint, etc.) A passion for learning, coaching and continuous improvement.

Ability to change priorities and work in an agile, project-based environment. Able to communicate effectively, both with external insurance carriers, and internal senior leaders and stakeholders. Knowledge of analytics-based software (e.g., Looker, Amplitude, Salesforce) a plus.

Proficient knowledge of product management software (e.g., The salary range for this role is $60,000 to $70,000, not including the annual discritionary bonus and any additional performance-based incentives. the skills, education, training, credentials and experience of the candidate; As part of our comprehensive compensation and benefits program, employees may also be eligible for performance-based case incentive awards. Remote-first setup for added flexibility Home office allowance to create a comfortable workspace Top-tier tech: "Office in a box" with all necessary tech equipment Half days before public holidays: Enjoy half days before long weekends Versatile health and dental plans for families, including mental health support Health & personal spending accounts to invest in wellness your way Parental leave top-up, because family comes first Education assistance reimbursement for courses, conferences, books, and memberships Virtual & in-person team-building events to strengthen our culture We're building something special. Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion: Zensurance celebrates diversity and is committed to creating an inclusive environment. If you need support, let us know, we're here to help.

📌 Insurance Analytics Associate (Remote First) (Mississauga)
🏢 Zensurance
📍 Mississauga