Junior Security Technician – Service Build a career where values meet worldwide chance. Convergint is currently recruiting for a Junior Security Technician - Service to join our growing team. As a Junior Security Technician, and under direct supervision, you will be responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Security projects which are typically small to medium projects that are often less complex.

The position may also work on larger projects with greater complexity as needed and able. You have a passion for providing world-class service to customers, colleagues and communities. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

You want to grow with us and deliver results as an exceptional Security Technician. With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal.

Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience" Responds to all types of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis.



Uses advanced troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Commissions projects as necessary.

Identifies and resolves problems for all types of service calls including emergency calls. Analyzes repair requirements and provides customer with appropriate solutions. Completes necessary repairs and replacements as needed.

Exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking. Provides technical support to end users and field labour when applicable.

Using technical knowledge, skills and experience, acts as mentor for less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

Acts as "our customer's best service provider" at all times thereby ensuring Convergint Technologies is the customer's first choice for service.



Developing exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted. Developing technical skills and experience related to electronic security systems.

Ability to develop basic programming skills and proven ability to troubleshoot problems and look for solutions. Basic mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.). Minimal overnight travel is required.

Basic organizational skills and the ability to handle multiple projects simultaneously. Good computer skills including exposure to MS Office applications (Outlook, Word, Excel). Minimum of one year of previous, relevant field experience preferred.

Experience in the electronic and security industry preferred. Competitive salary and compensation plan Corporate Social Responsibility Day On-site parking Inclusion and Diversity Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. From a single vision in 2001 to a global community of colleagues today, Convergint's story is defined by people, purpose, and progress.

What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.

📌 Junior Security Technician - Service YYC (Calgary)
🏢 Convergint Tech
📍 Calgary