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OPEN TO MCGILL STUDENTS ONLY

Hiring Unit:

International Student Services

International Student Services (ISS) supports the growth, progress, and success of all international students (including visiting and exchange students) at McGill and aims to ease their transition to a new university, a new home and a recent country. They provide a range of services and resources for international students including orientation webinars, immigration advising, health insurance guidance, and social and cultural programming and events.

Position Summary:

Under the supervision and guidance of the Associate Director of ISS, the incumbent is responsible for providing basic information on immigration procedures, the international health insurance plan and all programs and services offered by ISS.

Primary Responsibilities:

- Provide basic information on immigration procedures, the international health insurance plan and all programs and services offered by ISS.
- Handle a large volume of inquiries via e-mail and telephone and provide basic information on immigration procedures, the international health insurance plan, and all programs and services offered by ISS.
- Assist with scheduling immigration-advising appointments.

Other Qualifying Skills and/or Abilities

- Must be Work Study approved.
- Applicants should be available to start work immediately and for possible extension to future terms.
- Previous office experience is an asset.
- Must be service-oriented; ability to communicate clearly and in a professional manner in person, over the phone and in writing.
- Must be detail-oriented and work with absolute accuracy.
- Familiar with Word, Excel, Outlook and MS Teams.
- Knowledge of French and English:



McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 3-4 (advanced, fluent) on a scale of 0-4.”

Hours:

Up to 10 hrs

McGill University is committed to equity and diversity within its community and values academic rigour and excellence. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to engage productively with diverse communities.

At McGill, research that reflects diverse intellectual traditions, methodologies, and modes of dissemination and translation is valued and encouraged. Candidates are invited to demonstrate their research impact both within and across academic disciplines and in other sectors, such as government, communities, or industry.

McGill further recognizes and fairly considers the impact of leaves (e.g., family care or health-related) that may contribute to career interruptions or slowdowns. Candidates are encouraged to signal any leave that affected productivity, or that may have had an effect on their career path. This information will be considered to ensure the equitable assessment of the candidate’s record.

McGill implements an employment equity program and encourages members of designated equity groups to self-identify. It further seeks to ensure the equitable treatment and full inclusion of persons with disabilities by striving for the implementation of universal design principles transversally, across all facets of the University community, and through accommodation policies and procedures. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

📌 Office Assistant C (Canada)
🏢 McGill University
📍 Canada