Orthodontic Office Admin — Taunton Orthodontics

Taunton Orthodontics is a large, busy orthodontic practice led by two orthodontists who care deeply about every patient's experience. We help kids, teens and adults achieve healthy, confident smiles, and we're looking for an experienced Office Administrator to join our amazing front desk team.

Position: Office Administrator/Front Desk (Full time)

Location: Whitby

Hours: Monday - Thurs 8-5, Friday 8-4

Compensation: Commensurate with experience The Role

As part of our Office Administration team, you'll be the first voice patients and parents hear and the friendly face that welcomes them every visit. You'll keep a busy two-doctor schedule running smoothly and help every patient feel supported from their first consultation to the day their braces come off.

Key responsibilities:

- Greet and check in patients and parents with warmth and energy
- Manage scheduling
- Answer phone calls, emails and electronic messages promptly and professionally
- Communicate with referring dental offices, including referrals, progress updates and treatment correspondence when needed
- Explain appointments, treatment steps and next visits clearly to patients and families
- Encourage kids and teens to stay on track with elastics,



hygiene and appointments so they reach their smile goals
- Keep patient records, confirmations and recalls organized and up to date
- Support a positive, team-first atmosphere at the front desk

What We're Looking For

- Previous experience as a dental or orthodontic administrator (orthodontic experience is a strong asset)
- Excellent verbal and written communication skills
- Outstanding organization and the ability to work effectively in a team
- Comfortable with practice management software, email and electronic communication
- A professional, reliable and detail-oriented approach

You'll thrive here if you are:

- Optimistic, upbeat and positive, even on the busiest days
- Someone who genuinely loves working with people of all ages
- A natural encourager who celebrates every patient's progress
- A team player who enjoys helping others succeed

How to Apply Please send your resume and a short cover letter. We thank all applicants for their interest; only those selected for an interview will be contacted.

Pay: From $28.00 per hour

Benefits

- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Orthodontic Office Administrator / Reception (Whitby)
🏢 Taunton Orthodontics
📍 Whitby