Forst Orthodontics is seeking a friendly, organized, and experienced Orthodontic Receptionist to join our amazing team for a full-time position for the right candidate. The ideal candidate will have previous dental or orthodontic front-desk experience, exceptional communication skills, and a strong customer-service mindset.

We are an established orthodontic practice located in Sherwood Park committed to patient care in a fun, friendly, and light-hearted environment. We are not corporately owned or driven by production targets and quotas—here, you will not just be a number to a corporation. We treat our staff as family and are a close-knit group dedicated to providing our patients with the highest level of care to achieve amazing smiles.

What we are offering

- Full-time position for the right candidate

(Office hours: 7:45am–4:30pm Monday–Thursday, 7:45am–3:30pm Friday; no evenings or weekends)

- Anywhere from 3–5 days per week with flexibility on days
- Competitive hourly wage based on experience
- Health spending account
- Bonus pay
- Supportive, happy team environment with mentorship and training from experienced dental professionals

What we are seeking

- Previous dental or orthodontic reception experience preferred (1+ years an asset)
- Experience with dental practice management software (Tops Ortho is an asset)
- Excellent interpersonal, organizational, and communication skills
- Strong customer service focus and professional demeanour
- Ability to multitask in a fast-paced environment
- Ability to work 24–40 hours per week
- Positive attitude and strong work ethic

Responsibilities





- Greet and check in patients in a warm and welcoming manner
- Schedule and confirm appointments efficiently
- Manage phone calls, emails, and patient correspondence
- Process payments, insurance claims, and financial arrangements
- Maintain accurate patient records and charts
- Coordinate with clinical team to ensure smooth daily flow
- Support patients and families by answering questions and providing guidance
- Maintain a clean, organized, and professional front-desk environment

We truly thank all candidates for their interest; however, only those selected for an interview will be contacted.Orthodontic Receptionist (Full-Time) Forst Orthodontics is looking for a friendly, organized Orthodontic Receptionist to join our team in a full-time position. The ideal candidate has dental or orthodontic front-desk experience, excellent communication skills, and a strong customer service mindset.

About Us

We are an established orthodontic practice in Sherwood Park, known for a fun, friendly, and light-hearted environment. We are not corporately owned, and we are not driven by production targets or quotas. Our team is close-knit, and we treat our staff like family. Together,



we are dedicated to providing our patients with the highest level of care and helping them achieve amazing smiles.

What We Offer

- A full-time position with flexible scheduling of 3-5 days per week (24-40 hours)
- Office hours of 7:45 am to 4:30 pm Monday to Thursday and 7:45 am to 3:30 pm Friday, with no evenings or weekends
- A competitive hourly wage based on experience
- Health spending account
- Bonus pay
- A supportive team environment with mentorship and training from experienced dental professionals

What We’re Looking For

- Previous dental or orthodontic reception experience (1+ years is an asset)
- Excellent interpersonal, organizational, and communication skills
- A strong customer service focus and a professional demeanour
- The ability to multitask in a fast-paced environment
- A positive attitude and robust work ethic
- Experience with dental practice management software (Tops Ortho is an asset)

Responsibilities

- Greet and check in patients in a warm, welcoming manner
- Schedule and confirm appointments
- Manage phone calls, emails, and patient correspondence
- Process payments, insurance claims, and financial arrangements
- Maintain accurate patient records and charts
- Coordinate with the clinical team to keep the day running smoothly
- Answer questions and provide guidance to patients and families
- Keep the front desk clean, organized, and professional

Thank you to all applicants for your interest. Only those selected for an interview will be contacted.

Pay: $28.00-$35.00 per hour

Expected hours: 24.0 – 40.0 per week

Work Location: In person

📌 Orthodontic Receptionist (Full-Time) (Sherwood Park)
🏢 Forst Orthodontics
📍 Sherwood Park