About the Role

We're looking for an outgoing, energetic, and friendly individual to become the face of Sona Pilates Studio!

This role is about much more than working at a front desk. We want someone who genuinely loves interacting with people, creating connections, and making every client feel welcome. You'll play an important role in building our studio community and creating an amazing client experience.

Key Responsibilities

- Welcome clients with enthusiasm and create a warm, engaging atmosphere.
- Check clients in and assist with bookings, memberships, and general inquiries.
- Build relationships with clients and help foster a strong studio community.
- Drive sales by promoting memberships, class packages, retail products, and studio offers.
- Provide excellent customer service and confidently handle client questions and concerns.
- Maintain a clean, organized, and welcoming studio at all times.
- Clean and sanitize reformers, equipment, floors, reception areas, washrooms, and common spaces.
- Complete daily opening, closing, and cleaning duties.
- Restock supplies and ensure the studio is always presentable.
- Support instructors, studio events, and daily operations.

Who You Are




- Naturally outgoing, friendly, and a genuine people person.
- Confident initiating conversations and connecting with new people.
- Positive, energetic, and passionate about creating excellent experiences.
- Have previous sales and customer service experience.
- Comfortable promoting services, recommending memberships, and driving sales.
- Proactive, organized, and comfortable multitasking.
- Reliable and willing to take ownership of cleaning and studio maintenance.
- Interested in wellness, fitness, and the Pilates community.

Requirements & Availability
- Previous sales and customer service experience is required.
- Strong verbal communication and interpersonal skills.
- Availability for morning shifts and weekend shifts is required.
- Flexibility to work some weekday evening closing shifts is required.
- Ability to work a flexible schedule based on studio operational needs.

If you love connecting with people, enjoy sales, and take pride in creating positive experiences, we'd love to meet you! Pay: $17.95-$19.00 per hour

Work Location: In person

📌 Part time - Front Desk & Studio Experience Associate (Toronto)
🏢 Sona Pilates Studio
📍 Toronto