Support BCU Financial Members part time through accurate transactions, technology assistance, and responsive service delivered with strong interpersonal skills.

Buduchnist Credit Union, operating as BCU Financial, seeks a Member Services Representative to deliver timely, effective solutions. You will apply customer service best practices, maintain product knowledge, and use BCU platforms confidently. The position also involves referrals, follow-up, and collaboration with colleagues.

Key Responsibilities

- Process deposits, withdrawals, bill payments, cheques, drafts, and renewals
- Answer calls about billing, products, services, and member issues
- Assist members with ATMs, e-transfers, online banking, and tracing
- Initiate cheque orders, cards, stop payments,



updates, and statements
- Promote financial products and support sales goals

Requirements:
- High School Diploma or equivalent; undergraduate degree preferred
- Experience working with and handling cash
- Knowledge of banking products and services
- Strong technology skills, including tablet and mobile applications
- Microsoft Office, troubleshooting, and decision-making abilities

Bring banking knowledge, technology confidence, and service-focused problem solving to Members served by BCU Financial.

📌 Part-Time Member Services Representative (Mississauga)
🏢 BCU Financial
📍 Mississauga