You are a dynamic person who understands what coffee means to people! You are a motivated, self-starter with a passion for helping people. You have top-notch communication and relationship-building skills with a knack for educating consumers on the value, features, and benefits of exceptional coffee products.

Our client is De'Longhi, a company that has built its global reputation as a cutting-edge leader in innovation, product design, and performance. They are committed to continuing their mission of creating exceptional products that improve the lives of the consumer through innovative technologies and unparalleled design bringing convenience and style into every customer's home, making the everyday better. Conduct live, in person demonstrations of De'Longhi coffee products, highlighting key features and quality, at retail partners across the city.

Showcase brewing methods and educate customers on the art of making a perfect cup of coffee. Highlight the differences between our machine line-up and offer the perfect match for the customer's needs Interact with customers in a friendly and approachable manner. Answer customer questions about the coffee products, brewing techniques, and the brand.

Offer samples of various coffee blends to customers to encourage product tasting. Provide insights into the unique qualities and characteristics of each coffee extraction. Build brand awareness and loyalty by sharing the brand story and values with customers.

Ensure all necessary supplies and materials are available for demonstrations. Collect and report customer feedback to improve future demonstrations and products.

Training and Product Knowledge: Stay informed about the latest coffee trends, brewing techniques, and product updates.



Participate in training sessions to enhance product knowledge and demonstration skills. This role involves standing for extended periods, interacting with a diverse range of customers, and working in a fast-paced retail environment.

Weekend and evening availability is required. Troubleshoot technical issues as required, and if not, offer next steps in terms of Customer service. Work 20 hours a week (4 x 5-hour shifts), Thursday to Monday, including some evenings.

Ability to speak other languages is a definite asset Strong personal drive, problem solving skills, a positive attitude, and the ability to take initiative. The ability to systematically walk a customer through how our machines work and make it look easy every time! Passion for coffee and a good understanding of different coffee varieties and brewing methods.

Sales or customer service experience is a plus. Solid personal drive, positive attitude and excellent problem-solving skills are essential Genuine interest in part-time, long-term employment The ability to work evenings and weekends Commute to local retailers & transport demo equipment & supplies Our coffee and blending perks are designed to complement our commitment to work-life balance, ensuring you have the resources you need to excel both at work and in your personal tasting pleasure. We believe that a fun and supported working environment leads to a fulfilled and motivated Coffee Product Specialist, and ultimately, contributes to the success of our program.

Inclusive and Supportive Environment: Join a team that values diversity and inclusivity. Genuine and passionate about providing solutions for customers. Business minded, thinking about new ways to share product knowledge with our customers!

📌 Product Demo Specialist for De'Longhi Group - Vancouver
🏢 Encore Market Engagement
📍 Vancouver