Shape client-focused digital solutions through service design and business transformation. This Toronto assignment supports ministry programs and services across Ontario.

The Product Lead will guide products from planning through implementation and continuous improvement. The Ministry of Labour, Immigration, Training and Skills Development values expertise in process improvement, change management, and digital platforms. The role also requires understanding accessibility requirements, including AODA and WCAG 2.0 AA.

Key Responsibilities

Identify process improvements and creative digital service solutions

Build partnerships, gather requirements, and achieve stakeholder consensus

Lead initiatives while managing competing priorities and timelines

Provide strategic advice on risks, performance,



and service delivery

Support organizational change through presentations and workshops

Requirements

Experience managing digital products, programs, or business solutions

Knowledge of service design and business process improvement principles

Understanding of AODA and WCAG 2.0 AA accessibility requirements

Experience mentoring, coaching, and supporting team development

Ability to evaluate effectiveness and understand technical concepts

Bring service transformation, accessibility, and product leadership experience to digital solutions serving Ontario ministry clients.

📌 Product Manager Service Transformation (Winnipeg)
🏢 Ministry of Labour, Immigration, Training and Skills Development
📍 Winnipeg