Job Location: Calgary - HQInternal Job Title: Product Specialist (CRM)Department: PSGReports To: Team Lead - Products and Solutions Job Requirement(s): Travel throughout Canada and USA, 1 week per quarterNo. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ The Opportunity:At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.At PBS, we are committed to supporting your professional growth.

Your career path here can evolve in alignment with your skills, interests, and aspirations.The Role:As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services. Job Responsibilities:Manage multiple tasks at once, maintaining exceptional qualityCollaborate with team members to plan and design new featuresInvestigate, replicate,



and escalate problems and bugsExecute test procedures on bugs and new featuresReview requirements analysisCreate new product documentationParticipate in team meetings and SCRUM​Qualifications:University degree or Diploma; or equivalent combination of education and experience1+ years QA and/or industry experienceAdvanced Microsoft Office knowledgeExperience with Agile software development, MySQL and with bug tracking tools will be a definitive assetExcellent written and verbal communication skillsAbility to work collaboratively in both a team atmosphere and independentlyExceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills Strong critical thinking skills. Willing to dive into difficult technical issues Flexible, fast learner who thrives in a constantly changing work environmentExceptional time management skillsWhat we offer:Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.Travel Opportunities - Travel to locations across Canada, the U.S., and the CaribbeanComprehensive health perks - Medical and dental coverage to support your well-being.Paid Time Off – PTO to help you recharge and maintain work-life balance.Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.Employee recognition - Regular appreciation programs and performance-based incentivesCompetitive compensation packageCompetitive annual base salaryUp to $4,800 per year in product certification bonusesOutstanding travel incentive bonusesAdditional performance incentivesAttractive employee referral bonusesStaff discounts – Exclusive savings with partners such as GM, Dell, and moreShould you be selected for an interview, you will be contacted via email.

Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer.

Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

📌 Product Specialist - CRM (Calgary)
🏢 PBS Systems
📍 Calgary