Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

The Program

Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of clients and maintain the safety and security of the facility and everyone living in it. Completes duties, reports, and logs as per shift description.

Encourage clients to develop a community-based support networks. Assume delegated responsibility for the facility. Maintains the safety and security needs of the clients through engagement, supervision and monitoring.

Completes all documentation regarding guest safety, incident reports, fire safety and other reliable incidents. Maintains the safety and security needs of the guests through engagement, supervision, and monitoring. Communicate and enforce facility rules while maintaining discipline and safety.

Completes all documentation regarding client safety, incident reports, fire safety and other serious incidents. Complete a comprehensive final report at the end of the project term.



Provides workflow coordination and directions to their team, support and coaching (including corrective suggestions) to direct support workers and shift leads.

Trains new staff – including updating and training existing staff with new or changing procedures. Contributes to consistency of quality of servicesOn-call support for staff calling in sick. Be the on-site contact person for staff calling in sick.

Call casuals to fill shifts as necessary. Meets regularly to complete check ins with the Housing Services Manager to ensure continuity of services and alignment to program goals. Communicates building maintenance requests to the Corps Officer in a timely manner.

Works with the Corps Officer to complete projects (updating training manuals, procedural recommendations, client feedback sessions, etc.)Corps OfficerGuestsStaff including , Team leads and Direct Support WorkersExternal: Prince Albert Police ServicesCommunity Partners –Outreach teams, and others.

Health

ProfessionalsMANAGERIAL/Technical Leadership RESPONSIBILITY:Reports directly to Corps OfficersDirect reports for this position: none. Acts as a project coordinator for Direct Support Workers & Team LeadsFINANCIAL AND MATERIALS MANAGEMENT:Responsible for the safekeeping of materials and equipment for own use. Some unscheduled overtime may be associated with this position.





May be required to work rotational shifts. May involve bending, stretching, reaching, and climbingMinimal opportunities for rest breaks may occur during the shift. Driving program van/vehicle under stressful and less than ideal circumstances.

Exposure to cold outdoor environments. Education, Qualifications and Certifications: Completion of a formal post-secondary/college diploma program of 2 academic years in Social Service WorkCPR First Aid (C) and Non-Violent Crisis Intervention Certicate (or similar) or willingness to obtainA Driver's Abstract that is satisfactory to The Salvation Army, in its sole discretion, is an asset.

Criminal

Record including Vulnerable Sector Experience and Skilled Knowledge RequirementsMore than 1 year of prior related experience in a shelter setting working with marginalized clientele.

Experience working within the field of Mental Health and Addictions is preferredDemonstrated experience with Microsoft Office, internet, and keyboarding. Able to proactively recognize potential risks, conflicts, and issues, respond with solutions and coaching. Ability to make decisions within established framework while understanding the impact decisions will have on programming as well as programs around them.

Attentive listening skills for the purpose of supervision, coaching, and conflict resolution. Understands the dynamics of clients behaviour with the ability to assess their needs and risks. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

📌 Program Manager (Casual (Prince Albert)
🏢 The Salvation Army
📍 Prince Albert