PSW Supervisor - Temporary Full Time - 12 months Granite Ridge Community At Sienna, you'll do more than lead a team—you'll help create a home where residents feel known, valued and supported. As a PSW Supervisor, you'll empower PSWs to build meaningful relationships and deliver compassionate care that honours each resident's story. Join us in helping Canada's seniors live fully, with comfort, dignity and respect.

And we offer a number of programs and benefits that support team members' financial, personal and professional needs: A competitive salary and vacation package Health & Dental benefits program A welcoming culture that values diversity and differing perspectives, experiences and beliefs Reporting to the ADOCs, you'll work with the senior management team to lead and coordinate resident personal care services. You'll guide and support PSWs to deliver compassionate, quality care that reflects Sienna Senior Living's mission and values and helps residents live fully, every day. Lead and Support the PSW Team Work with the ADOCs to manage the day-to-day operations of the PSW team.

Monitor PSW attendance and lead first-level follow-up in line with policy and the Collective Agreement. Participate in the hiring, orientation, evaluation, coaching and mentoring of PSWs. Onboard PSWs to POC documentation, care plans/Kardex and shift reports, and arrange PSW partners for orientation shifts.

Lead daily PSW huddles and keep communication consistent across all shifts. Participate in investigations and the progressive discipline process as directed by the Director of Care.

Monitor Resident

Care and Quality Monitor resident care and services through direct supervision and formal and informal audits on all shifts. Conduct leadership rounds, care audits, equipment and sling audits, meal and snack audits, and hand hygiene, PPE and IPAC skill audits according to schedule. Analyze results and report findings at monthly quality meetings.





Monitor, audit and distribute nursing supplies, continence products, and IPAC and cytotoxic supplies on the daily, weekly and monthly schedule set by the supervisor.

Support Resident

Safety and Rights Escalate resident care concerns and changes in condition to registered staff promptly. Report suspected abuse or neglect immediately, as required under the Fixing Long-Term Care Homes Act. Uphold the Residents' Bill of Rights and support compliance with FLTCA requirements and Ministry inspection readiness.

You are compassionate and committed to helping seniors live fully. You hold a PSW certificate or diploma that meets Fixing Long-Term Care Homes Act standards. You have long-term care PSW experience; Lead, mentor or supervisory experience is an asset.

You know easy treatment procedures and bedside care techniques. You have working knowledge of the Fixing Long-Term Care Homes Act, IPAC practices, and safe lifting and transfers.

Behavioural Supports

Ontario (BSO) certification and training are assets. You have strong computer and typing skills; familiarity with Word, Excel, Outlook, PCC, PPOC and UKG is an asset. You bring strong written, verbal, interpersonal and conflict-resolution skills, with tact and diplomacy when working with residents, families and visitors. You can work flexible hours, including some evenings and weekends, to support all shifts. You hold current CPR/First Aid certification.

Sienna Senior

Living is committed to creating an inclusive environment where all team members and residents feel like they belong. You must be legally eligible to work in Canada or have a valid work permit You must successfully pass Vulnerable Sector Screening and meet immunization requirements, in accordance with our policy.

Sienna Senior

Living may utilize artificial intelligenceto screen and assess applicants for this position Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace.

📌 PSW Supervisor |Temporary Full Time - 12 months| Evenings (Quebec City)
🏢 Sienna Living
📍 Quebec City