Lead Canada East retail operations from Laval, Quebec, using P&L; accountability and KPI management across a hybrid regional leadership role.

As Director Retail

Operations & Strategic Partnerships, you oversee Eastern Canada locations and translate national strategy into consistent execution. You guide Regional and Branch Managers while connecting store performance with national retail leadership. The scope includes operational standards, financial results, customer experience, safety, and partnerships across Insurance, Fleet, and Dealership channels.

Key Responsibilities

- Oversee retail operations across Canada East locations
- Drive sales, margin, labor, satisfaction, and safety KPIs
- Manage regional P&L;, forecasts, and corrective actions
- Coach Regional and Branch Managers
- Build strategic channel partnerships for growth Requirements:
- Eight or more years leading multi-site retail operations
- Regional P&L; management experience
- Solid leadership and financial decision-making skills
- English and French bilingual proficiency
- Travel availability up to 40% with valid license Bring regional retail leadership, financial discipline, and partnership-building expertise to Canada East operations based in Laval.

📌 Regional Retail Operations Director (Laval)
🏢 PGW Auto Glass
📍 Laval