Support Turtles customers remotely from Canada through email, chat, and phone while using modern communication tools and professional English. As a Customer Happiness Advocate, you will handle customer inquiries and help shoppers resolve issues successfully. The role requires independent work, real-time responses, multitasking, and solid written and spoken communication. Two weeks of remote training precede the available remote arrangement.

Key Responsibilities: Answer customer inquiries through email, chat, and phone Follow schedules combining calls, simultaneous chats, and emails Identify issues and provide needs-based customer solutions Deliver high-quality real-time customer service experiences Complete follow-up documentation after each customer ticket Requirements: Hold a work permit from Canada, Finland, Spain, or UK Use G-Suite, Slack, Zoom, and presentation software comfortably Type at least 50 words per minute Demonstrate fluent professional English communication skills Adapt continuously while meeting expectations and deadlines independently Bring clear communication, creative problem-solving, and customer support skills to Turtles' remote Canadian service team.

📌 Remote Customer Support Specialist (Canada)
🏢 Kenyan Edu
📍 Canada