celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community. The in-store replenishment leader is required to deliver exceptional customer service at all times. Oversee replenishment activities for both perishable and non-perishable products throughout the store in order to maximize results.
Set objectives and clearly communicate expectations to the management team and act as a leader who motivates others and ensures consistency in people management. Provide leadership and direction to replenishment teams across all departments to achieve sales, profit, and labour targets. Communicate the strategic direction and vision for the replenishment function.
Produce sales forecasts and weekly plans for the replenishment team, and ensure they are kept up to date. Review interdepartmental transfers and ensure they are completed, manage credit requests, and review weekly purchases to support departmental profitability. Share knowledge related to replenishment, customer service, and products across all departments, and support the transfer of product and service knowledge to replenishment colleagues and staff throughout the store so they can better answer customer questions.
Answer customer inquiries and assist customers in making purchasing decisions. Take responsibility for onboarding and training team members, and ensure they feel supported and empowered to perform their roles in accordance with expected standards, including through coaching and motivating staff during periods of change. Train the management team so they are equipped to train their own team members.
Identify development opportunities within and across teams for colleagues on the replenishment team.
Strong interpersonal communication and customer service skills. Demonstrated leadership in management, delegation, and conflict resolution.
Knowledge of inventory requirements across all departments. Robust coaching and mentoring skills. Effective organizational and time management skills. health and dental benefits retirement and savings programs including an Employee Share Ownership Plan a 10% in-store discount at participating banners virtual healthcare an Employee and Family Assistance Program learning and development opportunities parental leave top-up paid vacation Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth.
To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks.
These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company.
We will work with applicants requesting accommodation at any stage of the recruitment process. Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process.
📌 Replenishment - Manager Replenishment (In Store) (Ottawa)
🏢 Sobeys
📍 Ottawa