Shape Royal Canin customer growth through key account leadership, E-Commerce development, and demand forecasting. The position supports hybrid work and Quebec travel.

This Director of National Key Accounts leads four associates across relationships with the company’s largest customers. You will create customer strategies with Marketing, Finance, and SRM while supporting Royal Canin business objectives. As a PSRO Leadership Team member, you will help craft divisional ambition and culture. You will also own Step 2 Demand S&OP;, ensuring accurate projections through cross-functional collaboration.

Key Responsibilities

Increase customer penetration through key decision-maker relationships

Deliver Royal Canin online strategies and E-Commerce development





Lead operating-plan deployment within customer organizations

Build local sales capability and team engagement

Contribute to DMR within the S&OP; process

Requirements

Business or related bachelor’s degree or diploma

10+ years of Sales experience, ideally CPG, Pet, or Vet

2+ years managing people and leading teams directly

Ability and willingness to travel approximately 20% in Quebec

Robust verbal, written, and interpersonal communication skills

Use Royal Canin brand, account development, and S&OP; expertise to advance customer strategies across national relationships.

📌 Royal Canin National Accounts Director (Courtice)
🏢 Mars
📍 Courtice