Warehouse process expertise anchors this remote DXC Technology chance for an SAP Support Manager. Lead stable, SLA-driven production services.

As SAP Warehouse Management Support Manager, you oversee application support performance, operational KPIs, and service quality. The work spans inbound, outbound, picking, putaway, inventory, replenishment, and RF-enabled processes. You will guide support consultants and coordinate global delivery resources.

Key Responsibilities

Manage support performance against agreed SLAs and operational KPIs

Monitor aging, backlog, defects, resolution times, and service quality

Complete root cause analysis for critical recurring incidents

Assign tickets by severity, impact, SLA, and resources

Lead consultants through guidance, mentoring, and development

Requirements

8+ years of SAP experience, including hands-on SAP WM

3+ years leading SAP support, AMS, or production teams

Experience managing SLA-driven application support environments

Strong problem-solving and root cause analysis skills

Strong stakeholder management and communication skills

Bring SAP WM leadership, SLA management, and warehouse process knowledge to DXC Technology’s remote support organization.

📌 SAP Warehouse Management Support Manager (Winnipeg)
🏢 DXC Technology
📍 Winnipeg