Improve regulatory systems and processes as a Senior Business Analyst with the Bereavement Authority of Ontario in a hybrid work environment.

This senior role partners with business areas and IT to strengthen information capture, process management, and service delivery. You will support Microsoft Dynamics 365, enterprise applications, automation, data governance, and technology decision-making for the BAO’s public-interest mandate.

Key Responsibilities

Gather and validate business and system requirements

Design future-state processes, workflows, and practical solutions

Lead CRM enhancements and enterprise system improvements

Assess automation, AI, integration, and data opportunities

Coordinate testing, implementation, and post-implementation reviews

Requirements

Post-secondary education in business, information systems, or related discipline

Five-plus years of progressive business analysis experience

Microsoft Dynamics 365 experience is required

Proficiency with Microsoft 365 and Microsoft Power Platform

Robust analytical, communication, facilitation, and problem-solving skills

Bring business analysis, Dynamics 365, process improvement, and stakeholder facilitation expertise to the BAO’s regulatory operations.

📌 Senior Business Systems Analyst (Winnipeg)
🏢 Bereavement Authority of Ontario
📍 Winnipeg