Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.We directly support Sales, Marketing, Channel, Customer Enablement, Customer Support and Payments by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.Senior Channel Sales Operations Specialist This role is tailor-made for seasoned professionals with a passion for strategic impact and a proven track record of building and scaling channel and partner operations in a high-growth SaaS environment.You will be working on the Sales Operations team in the Revenue Operations department, reporting to the Manager, Sales Operations. Your team is responsible for enabling channel operational efficiencies and data-driven decision making across our reseller, referral, and technology partner segments. This role will be cross-functional with deep partnerships across Sales, Channel, Customer Success, Marketing, Finance, and Legal.Design and maintain partner-attributed pipeline tracking, ensuring accurate sourced vs. co-sell categorization in Salesforce Partner Performance & Pipeline Support partner pipeline inspection and forecast roll-ups alongside Channel Sales Leadership Develop reporting and insights that help drive partner growth and improve program performance.

Own configuration and adoption of partner-facing and partner-adjacent tools (e.partner portal,, Salesforce channel specific objects, ChiliPiper routing for partner referrals) Maintain documentation and training materials for channel processes, rules of engagement, and partner program policies Support partner program tier management — tracking partner certifications, activity thresholds, and tier qualification criteria Partner with Channel Sales, Marketing, Legal, and Finance to operationalize go-to-market motions including co-marketing campaigns, channel incentive programs,



and partner enablement launches 4+ years of relevant experience in Sales Operations or Channel/Partner Operations at a technology company Proficient knowledge of Salesforce objects, object relationships, and reporting — including channel-specific objects (Partner, Opportunity splits, lead source attribution); Salesforce Admin certification is a bonus Experience with partner relationship management (PRM) tools or partner portal configuration is strongly preferred Experience with sales and channel tech stack tools: High proficiency in Google Sheets or Excel for building channel performance models and program tracking Experience working with BI tools, analyzing data, and extracting insights — particularly for partner contribution and pipeline attribution reporting Proven ability to manage org-wide change, particularly in operationalizing new partner program structures Demonstrated ability to identify operational challenges and build scalable solutions that improve efficiency and business outcomes We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, Current York City and Sydney) to be in office min. Flexible time off policy, with an encouraged 20 days off per year. $The expected salary range for this role is $102,900 to $139,300 CAD. Diversity, Inclusion, Belonging and Equity (DIBE) & AccessibilityOur team shows up as their authentic selves, and are united by our mission.

We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. Com/careersWe're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.

In recruitment, AI helps us streamline the process for greater efficiency.

📌 Senior Channel Sales Operations Specialist (Winnipeg)
🏢 Clio
📍 Winnipeg