Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible wellbeing, including telemedicine, Wellness account and much more but not limited to):80,700 - 98,700Annual bonus the target (subject to personal and company performance):10%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. We're seeking an experienced and customer-focused Property Field Adjuster to join our Property Claims team. In this role, you'll investigate, evaluate, negotiate, and resolve property insurance claims while delivering exceptional customer experiences during some of our customers' most challenging moments.

The ideal candidate brings strong technical property claims expertise, sound judgment, excellent communication skills, and a proven ability to manage complex claims independently. Investigate residential and commercial property claims resulting from fire, water, wind, hail, theft, and other insured losses.Conduct on-site inspections to assess damages and determine cause of loss.Interpret policy coverage and make timely, accurate claim decisions.Negotiate fair claim settlements with customers, contractors, public adjusters,



and other stakeholders.Manage claims from first notice of loss through final resolution.Collaborate with restoration vendors, engineers, contractors, and internal business partners.Maintain accurate and comprehensive claim documentation.Identify potential fraud indicators and escalate concerns as appropriate.Manage indemnity and expense costs while delivering quality outcomes.Respond effectively during catastrophe events and periods of increased claim volume.

Customer

FocusDemonstrates empathy and professionalism when supporting customers through difficult situations.Effectively manages expectations and builds trust throughout the claim lifecycle.Applies critical thinking and sound judgment to complex claim scenarios.CommunicationProduces clear, accurate, and detailed claim documentation.Communicates confidently with customers, vendors, legal representatives, and internal stakeholders.Claim ManagementEffectively prioritizes workload and manages competing demands.Maintains strong file quality while achieving service and productivity goals.CollaborationWorks effectively across departments and with external partners to drive positive claim outcomes.Adaptability & Continuous ImprovementEmbraces change and seeks opportunities to improve processes and customer outcomes.Stays current on industry best practices, trends, and emerging risks. 5 years of Property Field Adjusting experience .Experience handling personal lines and/or commercial property claims.Solid understanding of policy wordings, coverage interpretation,



and claim investigation practices.Valid driver's license and ability to travel within assigned territory.

Technical

Skills:Property damage assessment.Personal & Commercial building construction knowledge.Coverage analysis and policy interpretation.Contents valuation.Large loss claim investigation.Vendor and contractor management.Fraud awareness and investigation.

Experience handling large loss or complex property claims.Coaching, mentoring, or leadership experience.Experience with property estimating platforms such as Xactimate. You'll have the opportunity to apply your technical expertise, make meaningful decisions, and help customers recover from property losses while working alongside a collaborative and high-performing claims team. We're looking for professionals who take ownership, demonstrate accountability, and are passionate about delivering outstanding results for customers and the business.At Intact, our Value of respect is founded on seeing diversity as a strength.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).

A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Senior Claims Adjuster, Property (Sturgeon County)
🏢 Intact Financial
📍 Sturgeon County