161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Fraud Strategy and AnalyticsAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering.
Our culture is built on openness, collaboration, and diverse perspectives — and fraud prevention is at the heart of protecting our customers and our business. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.At Capital One, we love to give our Senior Managers the opportunity to rotate to roles across various teams, so while this role is within the Fraud Strategy team, you will have the opportunity to rotate to new teams throughout your time at Capital One. Manager, Fraud Strategy and Analytics, you'll be working with Business Analysts, Product Managers and Data Scientists supporting Fraud Strategy within Canada Card.Fraud is constantly evolving, and so are our defenses.
As a Senior Manager, Fraud Analytics, you will lead strategies that protect Capital One Canada and our customers from fraud while enabling secure business growth. You will be responsible for roadmap development, analytics, and defense execution across all major fraud types — including transaction fraud, application and synthetic fraud, first-party fraud, and account takeover.You’ll lead and develop a high-performing team of analysts, partner with colleagues across Technology, Credit Risk, Data Science, Operations, and Product,
and influence senior leaders with data-driven insights. You will be accountable for fraud losses in the P&L; and building business cases with a clear focus on outcomes, trade-offs, and long-term resilience.Strategic Leadership: Develop and execute fraud strategies that protect customers and Capital One, while balancing fraud prevention, customer experience and business growth.
Provide clear direction and priorities across fraud priorities.People Leadership: Lead and develop a high-performing team of fraud analysts, fostering a culture of inclusion, collaboration, and innovation. Provide coaching and remove barriers to grow the next generation of fraud leaders.Guide and challenge the teams’ analysis to ensure rigor, clarity, and alignment to business priorities. Balance data-driven depth with pragmatic decision-making, ensuring strategies are responsive to changing risks.Partnership: Collaborate with cross-functional partners (Product, Technology, Data Science, Operations, Credit Risk) to ensure fraud strategies are translated into effective business outcomes.
Work in partnership with direct-reports to align fraud strategies across domains, integrate insights, and present a unified perspective to senior leaders.Exhibit sound judgment and the ability to influence with credibility at senior levels to amplify the work of the team.At least 7 years of experience in fraud, credit risk, or analytics with demonstrated impact on the P&L;, customer experience,
and business results.Experience in synthesizing complex fraud insights into clear narratives that drive senior leadership decisions.Bachelor’s degree or higherProven ability to build solid partnerships with other leaders - balancing alignment with giving managers the autonomy to lead their team.Deep understanding of industry trends and external factors that influence fraud strategies - that adoption of advanced technologies, evolving customer behaviours, regulatory shifts, and new payment or authentication ecosystems.Prove ability to anticipate emerging risks and adapt fraud roadmaps in a rapidly changing environment.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-(phone hidden) or via email at
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📌 Senior Manager, Fraud Strategy And Analytics (Winnipeg)
🏢 Capital One
📍 Winnipeg