Welcome members to Altea as a Member Engagement Associate, using warm communication and attentive service during daytime weekday shifts. Work at least 25–30 hours weekly, with weekend availability considered an asset.

As the club’s first point of contact, you shape the premium member experience across the front desk, recovery services, and ProShop where applicable. You greet members by name, manage check-ins, answer account questions, and support scheduling requests. The position suits someone reliable, detail-focused, and comfortable with basic computer systems.

Key Responsibilities:
Greet members warmly and make guests feel welcome
Manage member check-ins, guest registration, and visit details
Assist with recovery services and ProShop needs where applicable
Handle inquiries,



account questions, and scheduling requests calmly
Keep front-of-house areas clean and professionally presented

Requirements:
Customer-facing, hospitality, or service experience
Warm communication with people from diverse backgrounds
Reliable, punctual, and attentive to workplace details
Comfort with basic computer and check-in systems
Standard First Aid and CPR-C, maintained annually

Bring welcoming service, accurate check-ins, and dependable attention to detail to Altea’s member experience every shift.
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📌 Member Experience Associate Altea Winnipeg
🏢 Altea Active
📍 Winnipeg