Billing expertise and client service define this hybrid Billing Fulfillment Administrator position with CLIC, requiring two office days weekly. English is required; French is an asset.

Within CLIC’s Billing Service Centre, you will administer premium payments, reconcile account records, and respond to billing inquiries. The regular full time position supports stakeholders, policyholders, internal departments, and business partners through accurate, timely billing transactions. Your work includes premium collection, reporting, correspondence, and renewal quotes.

Key Responsibilities:
Manage incoming phone calls and email billing inquiries
Process premium payments, NSF letters, returns, and transactions
Correspond with stakeholders and internal departments for information




Provide term insurance renewal quotes and policyholder correspondence
Analyze billing reports, recommend solutions, and resolve errors

Requirements:
Two years’ Individual Life Insurance or related experience
Post-secondary Business Administration certificate or related education
Critical thinking and proactive problem-solving skills
Solid communication and knowledge-sharing abilities
Associate Customer Service designation is an asset

Use billing administration, premium collection, and client service skills to support accurate transactions within CLIC’s Billing Service Centre.

📌 Billing Fulfillment Administrator Regina (Canada)
🏢 Co-operators
📍 Canada