Serve TD Canada Trust customers in Elmira, Ontario, using financial transaction processing and customer experience skills. This part time role offers 15 hours weekly.

As a Customer Experience Associate, you will support Personal & Commercial Banking at the branch. You will process deposits, withdrawals, and bill payments while understanding customer needs and recommending suitable banking solutions. The role also requires discretion with confidential matters, accurate business processes, and transparent communication. Training and onboarding sessions are provided for the position.

Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities




Promote banking solutions and complete business processes promptly
Connect personally with customers about banking processes

Requirements:
High School diploma and/or one year of relevant experience
Undergraduate degree or equivalent is an asset
Robust administration, organization, planning, and time management skills
Working knowledge of Word, Excel, Outlook, and internet
Calm, courteous, effective verbal and written communication

Bring customer service, transaction processing, and banking solution skills to TD Canada Trust customers in Elmira.

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